Year: 2018

Do You Need a Windshield Replacement or a Repair?

The truck in front of you kicks up a stone from the tire, chipping your windshield. The oak tree in your backyard drops a large acorn on your car, chipping and cracking your windshield. Your son hits the windshield with a toy and a small chip appears. Your first thought may be that you will have to replace your windshield when these types of things happen, but it is possible you can repair the windshield and have it looking like new quickly. These tips can help you know if you need a full windshield replacement or you can simply have it repaired.

How Large is the Damage?

One of the biggest factors used in determining whether a windshield needs to be replaced or can be repaired is the size of the chip or crack. Although each case should be considered individually, the common theory is that if the chip or crack is less than the size of a dollar, you may be able to repair it. If it is larger than that, chances are you will need to replace your windshield.

Location of the Damage

Where the chip or crack is can also have an impact on whether you can repair it. If the chip is directly in front of the steering wheel, in the driver’s line of sight, repairing it could leave a discoloration or spot on the windshield which could be distracting or impair the driver’s vision. If the damage is in a corner, the windshield must be replaced as a corner crack makes the windshield unstable. This means it could shatter at any time.

How Much Damage is There?

If you have just one small chip or crack, it is possible that a repair will resolve the problem. However, if you have several chips or cracks in your windshield, you will probably need a full replacement. Any more than three damaged areas indicates that the windshield needs replacing. Even if those cracks are minor, damage in several places indicates that the integrity of the windshield is damaged. Because your windshield is also part of the support system for the roof, a windshield that has minimized integrity can present a significant danger.

If you have a crack or chip in your windshield, contact us today by calling or filling out the simple form online to arrange for a no obligation inspection.

What’s the Difference Between Diesel and Gas Engines?

When it is time to purchase a vehicle, you have the option of purchasing a gasoline or diesel engine. What you may not know is what the difference is between the two engines. The main difference between he two is in the timing of the fuel delivery system which allows diesel engines to operate more efficiently than gasoline engines. However, there are other differences that can also be important when you are looking at purchasing a new vehicle.

Comparing Diesel and Gasoline Combustion Cycles

Both diesel and gasoline engines have compression, exhaust, ignition and intake strokes in their combustion cycles. Both are also designed to convert fuel into mechanical energy once it is ignited. The intake is the first downward stroke of the piston. Both air and fuel enter the piston during the intake stage in a gasoline engine. The mixture then moves to the carburetor and mixed long before it gets to the chamber. If the engine has a port injected system, the fuel is injected just outside of the piston before entry.

In a diesel engine, the only thing entering the piston during intake is air. When the piston moves upward, it compresses the contents of the cylinder. In a gasoline engine, the compression ratios are lower than in diesel engines. During ignition, the compressed air and fuel is ignited in a gasoline engine while diesel engines use direct fuel injection at the beginning of the ignition stroke. Both the gasoline and diesel engine operate the same during the exhaust stroke of the piston.

Fuel Efficiency and Higher Compression

Gasoline engines use lower compression to prevent spontaneous ignition of fuel and air as it creates excessive heat which can lead to engine knocking. Gasoline engines have a compression ratio of between 8:1 ad 12:1 while diesel engines have a compression ratio between 14:1 and 25:1. This translates to more power available to do the work of the engine while operating in a more fuel-efficient manner. This, combined with the higher amount of energy stored in diesel fuel, contributes to the low mileage diesel engines are known to provide.

Cold Starting Issues

Because compressed air within diesel engines must reach a higher temperature than gasoline engines during startup, diesel engines often need assistance in starting when the engine is cold. Most people use glow plugs, or wires that are electronically heated, to heat the interior of the cylinders enough to get the engine started. In newer diesel engines, computer controls are able to delay the timing of fuel injection when the weather is cold, allowing the engine to heat without the need for glow plugs.

If you have a diesel or gasoline engine and you’ve been involved in a collision, we are here to help you get your car back on the road. Contact us today to schedule an appointment by giving us a call or fill out the simple form online.

Auto Body Repair Estimate: What You Need To Know

The first step after your car has been involved in a collision is getting a repair estimate. This can be a confusing, frustrating experience. You want your car returned to its original condition, but you know that some auto body repair shops may not necessarily provide you with the look you want. These tips can help you choose the right location for your estimate so that your car is repaired at a low cost but with the quality you want.

Don’t Search For Online Estimator Tools

More than likely, your first instinct is to turn to Google to find a body shop that will provide you with an estimate. You may also find online estimation tools designed to give you an idea what your vehicle repairs will cost. Some of those tools will give you a decent rough estimate of what repair costs may be but understand that only a professional estimator can give you an actual cost. You may look at your car and think that the damage is not that significant, so the estimator is only using the information you provide. You may not see hidden damage under the body or understand the various complexities involved in body work. By the same token, you may think your vehicle damage is extensive when, with modern technology, the repair may be relatively simple.

Choosing a Body Shop

More than likely, you will be required to get more than one estimate if insurance is paying for your vehicle. These tips can be used for all the appointments you make to get the estimate. Although Google can give you a list of body shops in your area, there are other factors you want to consider. Talk to your friends and family as word-of-mouth recommendations are often more accurate than those found online. Large body shops or those operated by national chains often have high hourly labor charges which is how their estimates can be higher than smaller shops. Sometimes, the hours are padded with non-essential work in order to push the estimate up higher. Be sure to look at the hourly labor charge on any estimate you receive. Ask about warranty coverage including how long the warranty is and what it covers. Shops should offer at least a one-year warranty while some offer two, three and even lifetime warranties. One question that is often overlooked is whether the shop has fire and theft insurance. While your vehicle is being repaired, you want to be sure it is covered against damage should something happen.

Talking to the Estimator

More than likely, you will be required to get more than one estimate if insurance is paying for your vehicle. These tips can be used for all the appointments you make to get the estimate. Estimates should be free and should take roughly 30 minutes. The estimator will thoroughly inspect your car’s damage while you wait, or you can leave your car and return at another time to get the estimate. You should receive a written, itemized estimate once they have completed the inspection. When talking to the estimator, explain to them what you expect. If you want Original Equipment Manufacturer (OEM) parts, be sure to let them know that so they can include the correct prices in the estimate.

Estimate Information

The extent of damage will determine the amount of your estimate, but it can vary greatly between body shops. The written estimate should include costs for materials and parts as well as labor for the repair and painting of your vehicle. As a general rule, small damage that requires no paint should cost less than $500 while a small repair that involves a bumper or fender could cost between $500 and $1,000. Damage to several panels, like the lights, grill, bumper or fender could cost between $1,500 and $4,000 while extensive damage that makes your vehicle undrivable could cost $6,000 or more.

If your vehicle has been in a collision, contact Elmer’s Auto Body today to arrange for your free estimate appointment. You can reach us by phone or by using the easy online form.

Common Types Of Fraud In Collision Repair

Collision repair in general can be a harrying experience, but when fraud is involved, the situation is ramped up for both the vehicle owner, the insurer and anyone else involved in the repair process. Though the majority of collision repair shops operate by the book and utilize honorable business practices, there are those few shops that exploit and manipulate unsuspecting customers.

The use of a disreputable shop can lead to insurance fraud. In order to avoid that dilemma, customers should be made aware of how the collision repair process is supposed to work. Avoiding scams at all costs and protecting customers are the goals of any insurer. When consumers are armed with the right information, they can make informed decisions before they are faced with collision costs.

Shop Fraud Tactics

Here is a listing of the different fraud tactics and hazards that involve collision repair. They should be of benefit in helping customers avoid any kind of trap before seeking advice and repair estimates.

Estimates for Damages

Be on the lookout for damage estimates that seem beyond what would be considered normal. A less credible shop will try to pad costs and add considerably more in the way of materials, parts and labor to a repair bill. They’re banking on a customer either not being aware of cost breakdowns as well as being in a hurry to get their vehicle repaired. Such shops are also hoping that the customer and their insurer will not detect anything out of the ordinary with an estimate. Watching for services that were never completed and parts and materials that were not necessary, or ever installed, are areas that can be easily manipulated by a dishonest shop. Review the estimate and question any procedure that seems fishy or out of the ordinary.

Hidden Deductibles

A number of repair shops will offer their customers the cost-free incentive of hiding or burying insurance deductibles within repair expenses, which leads to an insurance company picking up the tab for the total bill, while supposedly benefiting the customer with a free pass for costs. While this may be a temptation to vehicle owners in need of a less expensive way out of repair costs, they need to realize that the dishonesty of the repair shop goes beyond just charging the insurance company full cost. Charges for parts and other items made to the insurance company will be top dollar, while the vehicle owner will likely get replacement parts that are inferior, old or simply junk. It is definitely a risk to agree to an offer that buries costs that come out of your insurance carrier’s pocket and eventually yours.

Airbag Deception

In the case of most collisions, an airbag or airbags will likely have deployed, which means replacement. Fraudulent shop owners will try to replace an airbag with one that has been stolen or used, plus they will have gotten the airbag for next to nothing. Some shops will simply turn around and charge the insurance company with the full price of a new airbag. This is one devious and dangerous practice.

In order to inflate an estimate, dishonest shops will also try to deceive customers and insurers through the use of an already opened and expanded airbag that has been placed in the steering wheel area of a vehicle. This practice will lead to, once again, charging an insurance company the full price of a new airbag that is added into an estimate.

All of these tactics with airbags are deceitful and dishonest and can cause dangerous occurrences down the road. To avoid these kinds of crooked dealings with airbags, always insist on examining any packaged airbag or looking at the original invoice from a reputable airbag manufacturer. Also, both the customer and the insurance agent should thoroughly scrutinize estimates for airbag issues as well as watch for anything that seems suspicious or incorrect.

Fraud Avoidance

Insurers need to encourage their customers to look beyond repair shops and deals that seem too good to be true. If a repair shop lacks organization and is poorly kept, it is probably wise to go on to another shop that is professional and well organized. In addition, customers should be advised of the importance of requesting an estimate before any work is initiated. If questions arise concerning a repair bill, a customer needs to be reassured that their insurance agent is a constant companion concerning estimate issues. Finally, policy holders should be encouraged to only deal with ASE accredited repair shops and other reputable businesses.

There are always going to be questions concerning fraud and dealings with any kind of repair work. Seeking guidance through a reputable shop is the safe way to approach repairs without being mislead or scammed. If you need more answers concerning collision repair, complete the online contact form, and an experienced agent will get back to you with the answers you need to safely and honestly repair your vehicle.

How to Choose the Right Windshield Repair Shop

Your windshield is a critical part of your vehicle, doing more than simply allowing you to see what is in front of you. Your windshield is actually part of the support system for your car and a crack or chip could lead to roof collapse if you are involved in an accident. Therefore, it is important to fix any issues with your windshield as quickly as possible. These tips can help you choose the right windshield repair shop.

Look for Experience

One of the first things to look for in a windshield repair shop is experience. If the shop is fairly new, you want to ask how much experience the technicians have who will be replacing your windshield. In most cases, you are better off to choose a shop that has been around for awhile and has technicians who have worked on vehicles like yours for many years. If the chip or crack has not broken through both layers of glass, an experienced company may be able to repair it, eliminating the need for a replacement.

Insurance Claims

Many times, insurance policies cover the cost of windshield replacement. If your policy includes windshield damage, ask the repair company if they accept the insurance and if they have the ability to file the claim. Most reputable auto repair shops have experience completing insurance forms, billing insurance companies and helping you navigate the process so that all you pay is your deductible.

National Chains

National chains are convenient and easily recognizable. Unfortunately, they also have high staff turnover and some lack the friendly, local customer service you will receive by using a local shop. At Elmer’s Auto Body, our staff has been with us for many years and have the experience necessary to repair your windshield quickly and efficiently, getting you back out on the road as soon as possible.

Check Reviews

Online reviews can be helpful when you are searching for windshield repair companies as well. Some websites offer star ratings for companies that are reviewed which can be helpful. You can also check the Better Business Bureau since their reviews are monitored more closely than on random websites. Asking your friends and family is another way to find a reputable windshield repair company as word-of-mouth is often the best way to find experts in any field.

If your windshield is cracked or chipped, you need to get it repaired or replaced as soon as possible. Contact Elmer’s Auto Body today to arrange for an appointment to replace or repair your windshield. Contact us by phone or complete the easy form online.

Understanding Car Accident Repair Cost Averages

After an accident, once you know everyone is okay, your thoughts turn to the damage to your vehicle. Not knowing what to expect when it comes to the cost of repairs can be stressful. On top of that, you may be concerned about what will happen with their insurance, wondering about deductibles, how it will affect premiums and how much of the repair will be covered. Gaining an understanding of how repair costs are determined can help ease your concerns while also providing you with information that will confirm the quotes you are given are fair and accurate.

Minor Damages

If your vehicle has minor damage it is possible that modern technology will allow technicians to repair the damage with no need for paint. Elmer’s Auto Body offers paintless body repair that uses no body filler and no sanding. This means there is no need for painting which saves you time and money. In some cases, your repair may cost as little as $500.

Minor Damages Requiring Paint

If just one panel of your vehicle is damaged, like a bumper or fender, you may still see a relatively small repair bill. Although painting will be necessary, labor may be less intensive which can also save time and money. Estimates should average as low as $500 or as much as $1,500 although some estimates could be higher depending on the panel that is damaged.

Damage to Multiple Panels

If the damage is to more than one panel of the vehicle, costs can rise rather quickly. At minimum, you should expect a $1,500 estimate but it could go as high as $4,000. The body shop will need to replace or repair the panels. If they can be repaired, there will probably be body filler and sanding which means the technicians will need to paint. If the entire car cannot be painted, they can use computer systems that will match the paint on the rest of the car.

Damage that Can Affect Drivability

If your car has sustained damage that is not only cosmetic but also affects how your car drives will lead to extremely expensive repair bills. Depending on how severe the mechanical damage is, you could be facing a repair bill that will start at $4,000 but will more than likely be significantly higher.

Damage That Leaves Your Car Undrivable

If your car cannot be driven at all, you will more than likely see cost estimates that start as high as $6,000 or more. A car that has been damaged to the point it cannot be driven will require auto body technicians and mechanics who have extensive experience repairing such damage. This means their labor costs will be much higher, but they will be more likely to return your car to its pre-damaged condition. It is possible that when your insurance company receives your estimate, they may decide to “total” your car. A car is totaled when the cost to fix the vehicle exceeds the value of the car. In New Jersey, insurance companies use a total loss formula. This means that the cost of repairs plus scrap value must equal what the car was worth prior to the accident. If this should happen, the insurance company will not repair your car but pay you for the value instead.

If your car has been damaged in a collision, contact Elmer’s Auto Body to set up an appointment. You can reach us by phone or by filling out the easy form online.