Category: Collision Repair

So you’ve recently been in an accident. Chances are you’ve also been handed some documents, including a repair estimate that’s full of technical terms, abbreviations, and other confusing jargon. At Elmer’s Auto Body, we believe that our customers should know exactly what you’re paying for and why. Understanding your repair estimate is important as it helps you make informed decisions. That’s why we’re going to teach you the basics of repair estimates, as well as which questions to ask, and how to avoid surprises later on.

 

Here’s a breakdown of how to read a repair estimate like a pro.

 

Key Takeaways

 

• A repair estimate is a detailed breakdown of expected work and costs based on visible and potentially hidden damage. It includes labor, parts, materials, sublet work, and additional fees.
• Understanding each section of the estimate—such as parts type, labor operations, and paint supplies—helps you make more informed decisions and avoid surprises later on.
• It’s important to ask questions about OEM parts, frame alignment, ADAS recalibration, and potential changes if new damage is found during disassembly.
• Estimates can vary between shops, often due to differences in parts quality or thoroughness. The lowest estimate isn’t always the best—choose a shop that’s honest and complete in their assessment.

 

What is a Repair Estimate?

A repair estimate is a written breakdown of the work a collision repair shop expects to perform on your vehicle, along with the associated costs. It’s usually created after a visual inspection or after disassembling damaged areas to assess the full extent of the collision damage.

 

At Elmer’s Auto Body, we create detailed, honest estimates using industry-standard software so you know exactly what to expect. That means no vague charges or confusing codes.

 

Key Sections of a Repair Estimate

Understanding what’s included in the estimate is the first step. Most repair estimates include the following:

 

• Customer and vehicle info, as well as contact information.
• Labor operations, including body, paint, and mechanical labor.
• Parts required, such as OEM, aftermarket, LKQ (like kind and quality), or reconditioned parts. It’s recommended to choose OEM parts when possible, as they are direct from the manufacturer.
• Paint materials and supplies. Painting requires more than paint. It’s also primer, sealer, and blending agents. This cost is usually a flat fee on the estimate.
• Sublet repairs. These are any tasks performed by a third party.
• Additional fees, including diagnostic scans and waste disposal.
• Totals and taxes.

 

Questions to Ask When Reviewing Your Repair Estimate

Even when estimates are laid out plainly, you may still have questions about what is or isn’t included. Here are some questions you may wish to ask the repair shop:

 

1. Are you using OEM or aftermarket parts?
2. What happens if more damage is found during disassembly?
3. Will my vehicle frame need to be realigned?
4. Is a structural scan necessary?
5. Do you reset or recalibrate the ADAS systems?
6. How long are repairs estimated to take?
7. Is the estimate final, or could it change?

 

Why Repair Estimates from Different Shops May Vary

If you have multiple estimates—which is recommended if you don’t have a trusted auto body repair shop yet—you may notice that some are different. First and foremost, don’t choose the lowest bidder, particularly ones that are far lower than average. You should also avoid collision repair centers that leave out the key repairs to keep the price low or use lower quality parts.

 

In the end, the difference in estimates comes down to what’s included and what the repair shop is going to do. Always choose the comprehensive and transparent estimates, as you know you will get the best level of service.

 

Repair Estimate FAQ

1. Is the repair estimate the final cost?

It depends. Initial estimates are based mainly on visible damage. When a repair shop begins to disassemble the vehicle, they may stumble upon hidden damages that also need to be repaired. When this happens, you will be contacted, and the updated repairs will need to be approved.

 

2. Why does my insurance company’s estimate differ from the repair shop’s?

Insurance estimates are often created using standard guidelines and may leave out critical structural or safety repairs. At Elmer’s Auto Body, we build estimates based on manufacturer recommendations and a full repair plan—not just what’s visible.

 

3. What are OEM parts, and why do they matter?

OEM (Original Equipment Manufacturer) parts are made by your vehicle’s manufacturer and are designed to fit and perform exactly like the original. Elmer’s Auto Body recommends OEM parts whenever possible to maintain your vehicle’s integrity and safety.

 

4. Can I choose which parts are used in the repair?

Yes, depending on your insurance policy and budget. The technician let you know what your policy covers, but if you prefer OEM or upgraded parts, you will be walked through your options and any cost differences.

 

5. How long does it take to receive an estimate?

Most estimates take 30–60 minutes, depending on the extent of the damage. If your vehicle needs to be disassembled for a more accurate quote, the auto body repair shop let you know and explain what to expect.

 

Get a Repair Estimate from Elmer’s Auto Body

You don’t have to be an auto repair expert to understand your estimate. You just need a team that’s willing to explain it clearly. Elmer’s Auto Body has been helping South Jersey drivers navigate the repair process with confidence for decades.

 

If you’ve received an estimate you don’t understand—or if you’d like a second opinion—bring it to us. We’ll break it down and make sure you know exactly what’s involved and why. Visit one of our locations in Sewell, Medford, or Mt. Ephraim, or contact us online to schedule an estimate. We’re here to make the repair process straightforward, every step of the way.

After an accident, getting your vehicle repaired shouldn’t be an additional stressor. You’ve already been through a crash, so why do some insurance companies and repair shops leave you in the dark? No one wants to be unsure of what’s happening to their vehicle or questioning when it will be ready to drive. At Elmer’s Auto Body, we believe communication is just as important as craftsmanship. That’s why our repair process also includes steps to keep you informed during repairs, so you know what’s happening without keeping overwhelmed.

 

Here’s how we make sure you always know what’s happening, minus the headaches!

 

Key Takeaways

 

• Elmer’s Auto Body prioritizes clear communication by walking you through the repair process from the moment you drop off your vehicle, including estimated timelines, types of damage, OEM parts, and insurance coordination.
• Digital updates via text or email keep you informed throughout the repair process, including progress notifications, photos, delay alerts, and updated completion dates—so you never have to guess what’s going on.
• Real team members are always available by phone or in person at any South Jersey location, giving you direct access to answers and updates when automated systems aren’t enough.
• Insurance coordination is handled on your behalf, with Elmer’s managing paperwork, approvals, and communication with insurers while keeping you informed without adding stress.
• You’ll always be notified of timeline changes, and every completed repair ends with a final walkthrough to explain the work done, review warranty coverage, and ensure your peace of mind.

 

Clear Communication from the Start

When you first arrive at one of Elmer’s Auto Body’s South Jersey locations, we don’t just take your keys and send you on your way. Our team takes the time to walk you through the entire repair process. From the very beginning, we’ll explain what’s going on and what needs to be done to your vehicle. We will create a personalized repair plan for your vehicle’s damage, one that includes:

 

• An estimated timeline for repairs. You’ll have a realistic ideal for how long the repairs will take. We account for everything for disassembly to paint curing so you’re not left confused.
• The types of damage we’ll address. We’ll discuss both hidden and visible damage. If further damage is uncovered once we start repairs, we’ll let you know immediately.
• What OEM parts will be ordered. OEM parts are key in performance and long-term value. We’ll let you know about OEM availability and if anything needs to be changed.
• Any possible insurance coordination. If you’re filing a claim, our team can walk you through the process and help you work with your insurer for the best outcome.

 

Digital Updates So You Don’t Have to Guess

It’s frustrating when your car is at the shop and you don’t know what’s going on. That’s why Elmer’s Auto Body uses a proactive update system that keeps you informed every step of the way. You don’t need to chase down answers. Based on your preference, we’ll send you text messages or emails to help you stay informed during the repair process.

 

These updates include:

 

• Notifications when your vehicle enters each repair phase, like disassembly, parts arrival, painting, reassembly, and final inspection.
• Photos of repairs in progress, when available, so you can see exactly what we’re doing behind the scenes.
• Immediate alerts about delays, such as when a part is backordered or an insurance supplement is pending. You won’t be left wondering why the timeline changed.
• Updated projected completion dates, so you always know when to expect your car back.

 

Real People When You Need One

Sure, automated updates are convenient, but they don’t always provide you with all the answers. Sometimes, you just want to talk to someone real. At any of our three South Jersey locations, our team is always available by phone or in person. We’re happy to answer any questions, provide clarifications, or walk you through any unexpected findings during repair.

 

Handling Insurance So You Don’t Have To

Insurance is a major headache. That’s why Elmer’s Auto Body works directly with your insurance provider. We help manage approvals, supplements, and documentation. Throughout the process, we keep you informed but never dump the paperwork on your plate—you’ve got enough to do! Our goal is to ensure that your updated, not troubled.

 

Transparent Timeline Adjustments

Sometimes, parts arrive late or hidden damage is discovered during disassembly. If that happens, we’ll contact you immediately with an updated timeline, as well as an explanation of what changed. You’ll never be surprised by a delay or left wondering why things are taking longer than expected.

 

Final Walkthrough Before You Drive Away

Once repairs are complete, we’ll give you a full walkthrough before handing back the keys. We’ll show you what was fixed, answer any last-minute questions, and go over the warranty coverage that applies to the work done. You leave with peace of mind, not lingering doubts.

 

A South Jersey Auto Repair Shop Making the Process Simple

Clear, consistent communication is part of any auto body repair service. Elmer’s Auto Body, however, takes the time to ensure that your repair is not only top-notch but also provides you peace of mind. If you’ve had a bad experience at another auto body repair shop that kept you in the dark, don’t worry. We’ll show you how it should be done!

 

Visit one of our convenient locations in Medford, Sewell, or Mt. Ephraim, New Jersey, or contact us online to schedule your estimate. You’ll know what’s happening for start to finish, without the stress.

After a car accident, you want to get your vehicle repaired as soon as possible. You also hope that once the work is done, it’s done. Your vehicle will look, drive, and feel like it did before the crash. But what if your car still feels off after a complete repair? What does that mean?  At Elmer’s Auto Body, our team hears this concern from time to time, especially from customers who had repairs done elsewhere. If your car doesn’t feel quite right after an accident repair, there’s usually a reason—and you have every right to get it checked out.

 

Here’s why your car might still feel off after repairs and what you can do about it.

 

Key Takeaways

 

• Hidden structural damage can go undetected if a shop skips thorough inspections; even a small misalignment in the frame or unibody can affect handling and safety.
• Improper suspension or alignment correction can cause vibrations, uneven tire wear, and steering issues that make the car feel unstable after repair.
• Non-OEM or low-quality parts may not fit or perform the same as original components, leading to strange noises, panel misfits, or compromised safety.
• Advanced Driver Assistance Systems (ADAS) must be recalibrated after a crash; skipped calibrations can result in malfunctioning safety features and dashboard warnings.
• Poor workmanship or rushed repairs often result in incomplete fixes, cosmetic flaws, and mechanical issues that leave your vehicle feeling “off”—a second opinion can uncover what was missed.

 

1. Hidden Structural Damage Was Missed

Even in a minor collision, your vehicle’s frame or unibody can suffer damage that’s not obvious to the naked eye. Unfortunately, some repair shops focus only on surface-level fixes—like replacing panels or painting—without performing a thorough structural inspection. If critical components like the subframe, cross members, or weld points were bent or weakened, your car might not handle the way it should, even if it looks fine on the outside.

 

Signs of unresolved structural damage include:

 

• Uneven gaps around doors, hood, or trunk
• Strange creaking or popping noises when driving over bumps or turning
• Vehicle doesn’t track straight or pulls to one side
• Difficulty with steering or uneven tire wear

 

If you suspect that structural damage is the cause, get it repaired as soon as you can. Structural damage is a safety risk, as a car’s frame is made to absorb crash energy. Without that, your car won’t be able to properly protect you in another accident.

 

2. Suspension or Alignment Wasn’t Properly Corrected

Both minor and major crashes can throw off alignment. Fender benders can, for example, alter tie rods, struts, control arms, and alignment angles. If any of these components are overlooked or not calibrated correctly during the repair process, your vehicle might feel off when you drive it again.

 

Here are some warning signs of misalignment:

 

• Steering wheel feels off-center, even when driving straight
• The car vibrates at higher speeds
• Tires wear unevenly or more quickly than usual
• Your vehicle drifts to one side

 

3. Non-OEM or Low-Quality Replacement Parts Were Used

When it comes to collision repairs, not all parts are created equal. Some shops—especially when working under tight insurance budgets—will install aftermarket or salvaged parts instead of OEM (Original Equipment Manufacturer) parts. While these alternatives may fit your vehicle, they can result in poor alignment, odd noises, and inconsistent performance.

 

Common issues with non-OEM parts:

 

• Slight differences in size or shape that cause panels to fit poorly
• Lower-quality materials that wear out faster
• Parts that don’t meet factory standards for safety or durability

 

At Elmer’s Auto Body, we use OEM parts only, ensuring that everything from bumpers to brackets matches your car’s original design. This maintains your vehicle’s performance, safety, and resale value. If your car doesn’t feel the same after repairs, the parts used could be the reason.

 

4. Safety System Calibration Was Skipped

Modern vehicles are equipped with Advanced Driver Assistance Systems, or ADAS, which need to be calibrated after an accident to function properly. ADAS includes things like lane departure warning, adaptive cruise control, and automatic emergency braking. Some red flags of improper or missed ADAS calibration include sensors acting erratically or not turning on at all; delays or failures in safety features, such as braking, acceleration, or steering; and a warning light that remains on even after repairs.

 

5. Poor Workmanship or Missed Steps

Sometimes, the issue isn’t with parts or systems—it’s with the quality of the repair work itself. A rushed job or a lack of training can lead to frustrating issues that you notice as soon as you get back behind the wheel.

 

Common signs of poor workmanship include incomplete disassembly that doesn’t uncover hidden damage, mismatched lines and uneven surfaces, paint overspray, and noises, like rattling, caused by loose panels.

 

You deserve only the best level of service and repair. If your vehicle doesn’t feel like it did before the accident, then you may be the victim of prioritized speed rather than quality. Let Elmer’s Auto Body do the repairs, and you will have every repair done right the first time.

 

What Should You Do If Your Car Still Feels Off After a Complete Repair?

If something doesn’t feel right after you get your car repaired after an accident, don’t ignore it. Consider the signs. Pulling, vibrating, and noises aren’t something that will go away, and it may even mean that the repairs weren’t done correctly or completely.

 

Here is what you should do if your car still feels off:

 

1. Get a second opinion. Bring your vehicle to a trusted body shop like Elmer’s Auto Body for a post-repair inspection.
2. Request a full diagnostic. We’ll check the structural alignment, suspension, calibration, and part quality.
3. Ask for documentation. A reputable shop will show you what was done—and what was missed.
4. Contact your insurance. If the initial repair was done through insurance, and it wasn’t completed properly, you may be entitled to a correction at no cost to you.

 

Get Quality Repairs from Elmer’s Auto Body of South Jersey

You car should feel the same as it was before the accident when you get it repaired. Any difference means that something is still wrong. At Elmer’s Auto Body in South Jersey, we take the time to ensure the job is done correctly the first time around. That means using OEM parts, precise measurements, and ensuring every safety system is functioning properly. If you car still feels off after a complete repair, let Elmer’s Auto Body take a look. You deserve peace of mind every time you drive.

 

We proudly serve South Jersey from three locations: Medford, Sewell, and Mt. Ephraim. Contact us today to schedule an appointment at one of our locations by calling or filling out the online form.

When you are in an accident, there is always a chance that your vehicle sustains more than cosmetic damage. Often, repairs are a necessary step for drivers in South Jersey, especially when it comes to restoring the integrity and safety of the vehicle. Structural repairs handle those internal issues and work to maintain proper alignment, weight distribution, and overall drivability. However, if not done well, structural repairs can lead to handling issues that make driving unsafe.

 

Here’s what you need to know about how structural repairs impact vehicle performance and what to watch for after a repair.

 

Key Takeaways

 

• Structural repairs restore a vehicle’s frame, unibody, and key components to ensure proper alignment, weight distribution, and handling.
• Common repairs include frame straightening, unibody reinforcement, suspension mount repairs, crumple zone restoration, and wheel alignment.
• Poor repairs can cause misalignment, unstable suspension, uneven weight distribution, and reduced crash protection, affecting drivability.
• Signs of improper repairs include pulling, unresponsive steering, uneven tire wear, instability, and unusual noises—warranting further inspection.

 

What are Common Structural Repairs?

Structural repairs focus on restoring a vehicle’s frame, unibody, and key support components after a collision. The most common structural repairs include:

 

• Frame Straightening: Technicians use computerized measuring systems and hydraulic tools to restore the frame to its original shape, ensuring proper alignment and handling.
• Unibody Repairs: Unibody refers to the frame and body being integrated. Damage to key areas like the pillars, rockers, or crumple zones requires specialized welding and reinforcement to restore strength and safety.
• Component Replacement: Front and rear subframes, crossmembers, rocker panels, and A/B/C pillars may all need to be repaired or replaced after sustaining damage.
• Suspension Mount Repairs: Repairs involve reinforcing or replacing damaged mounts to ensure stability and proper suspension function.
• Floor Pan and Firewall Repairs: Severe damage to these areas can affect safety and require cutting and welding new sections into place.
• Crumple Zone Restoration: Crumple zones are designed to absorb impact in a collision. If damaged, they must be reshaped or replaced to maintain crash protection.
• Wheel Alignment: After structural repairs, precise wheel alignment is necessary to ensure the car drives straight and doesn’t pull to one side. Advanced driver assistance systems (ADAS) may also need recalibration to function correctly.
• Structural Bonding and Riveting: For vehicles with aluminum or mixed-material frames, traditional welding isn’t always used. Instead, technicians may apply adhesives, rivets, and bonding techniques to repair structural components.

 

How Does Structural Damage Affect Handling?

The structure of your vehicle is designed to absorb impact, protect passengers, and maintain stability while driving. When a collision damages key structural components—such as the frame, unibody, or suspension mounting points—it can alter the way your car drives. Here’s how structural damage can impact handling:

 

• Misalignment Issues: A damaged frame can cause misalignment, leading to uneven tire wear, pulling to one side, and difficulty steering.
• Compromised Suspension Performance: If the impact affects suspension mounting points, it can change the way your vehicle absorbs road imperfections, resulting in a rough or unstable ride.
• Altered Weight Distribution: Structural repairs that do not restore the original weight balance can make the car feel off-center or harder to control, especially in turns.
• Reduced Crash Protection: If the crumple zones or reinforcements are not properly repaired, the vehicle may not provide the same level of safety in future collisions.

 

Can Structural Repairs from a South Jersey Collision Repair Center Return Handling to Normal?

Yes, structural repairs can and should return a vehicle to its pre-accident condition or factory specifications. When performed correctly and by professionals, structural repairs ensure that a vehicle handles as it did before the accident. Advanced repair techniques, such as frame straightening and computerized alignment, are used to correct any misalignment or structural shifts. A professional collision repair shop will ensure that:

 

• The frame or unibody is realigned with precise measurements.
• The suspension system is inspected and adjusted for proper function.
• The vehicle undergoes wheel alignment to correct any steering or stability issues.
• Any damaged components that may affect handling, such as control arms or subframes, are repaired or replaced as needed.

 

Signs That Structural Repairs Were Not Done Correctly

After your car has been repaired, it is important to monitor how it performs. When leaving the repair center, ask yourself if it feels the same. If you notice any handling issues, the repairs may not have fully restored your vehicle’s handling. Here are some signs that the structural repairs may need to be revisited:

 

• Pulling to One Side: If your car drifts or pulls when driving straight, the alignment or frame may still be off.
• Steering Feels Off: A loose or unresponsive steering wheel could indicate unresolved structural issues.
• Uneven Tire Wear: If your tires wear out faster on one side, it may signal improper weight distribution or misalignment.
• Unstable Ride: If your car feels bumpy or wobbly, the suspension or frame may not have been fully repaired.
• Strange Noises: Creaking, clunking, or rattling sounds while driving could be a sign that something is still out of place.

 

Get Professional Structural Repairs at a South Jersey Auto Body Repair Shop

If your vehicle has sustained structural damage, choosing a trusted collision repair shop is essential to restoring its performance and safety. At Elmer’s Auto Body, we handle structural repairs for a variety of makes and models. Our team uses state-of-the-art equipment to realign frames, adjust suspensions, and verify that all repairs are done to factory specifications.

 

If you suspect lingering handling issues after a repair, don’t wait—bring your car to one of our South Jersey locations for a professional inspection. Contact Elmer’s Auto Body today to schedule an appointment!

Has your vehicle been in an accident and received bumper damage? The bumper is often the first part affected in a front or rear-end collision. While bumpers used to be made of metal, modern vehicles primarily use plastic bumpers designed to absorb impact. While plastic may seem easier to work with than metal, repairing a damaged plastic bumper can actually be more challenging in many cases. Understanding why plastic bumpers are difficult to repair can help you make informed decisions about fixing your vehicle after an accident.

 

Key Takeaways

 

• Plastic bumpers are harder to repair than metal due to their flexibility, tendency to crack, and need for special adhesives and fillers.
• Paint matching on plastic is challenging since it requires special primers and reflects light differently than metal.
• Bumper damage may hide internal issues, affecting sensors, brackets, and impact absorbers.
• Some plastics can’t be repaired, with thermoset plastics requiring full replacement.
• Bumper repair versus replacement depends on damage, with minor scuffs repairable but deep cracks or structural issues needing a new bumper.

 

The Challenges of Repairing Plastic Bumpers

Plastic bumpers are not the same as metal bumpers. Though they are lighter and capable of absorbing force from an impact, they do tend to break differently, leading to more replacements than repairs. Here are some reasons why plastic bumpers are harder to repair than metal:

 

1. Flexibility and Memory Effect

While bumpers used to be made of metal, modern vehicles primarily use plastic bumpers designed to absorb impact. While plastic may seem easier to work with than metal, repairing a damaged plastic bumper can actually be more challenging in many cases. Understanding why plastic bumpers are difficult to repair can help you make informed decisions about fixing your vehicle after an accident.

 

2. Cracking and Splitting

While metal can be repaired by pulling dents or reshaping the panel, plastic often cracks or splits upon impact. Once a plastic bumper is cracked, the repair process becomes more complex. Unlike metal, which can be welded or reshaped, cracked plastic requires special adhesives, fillers, or plastic welding to restore its structure. Even with advanced repair techniques, cracks can weaken the bumper, making complete replacement necessary in some cases.

 

3. Paint Adhesion and Matching

Another challenge with plastic bumper repair is repainting. Plastic surfaces don’t hold paint the same way as metal, requiring special primers and adhesion promoters to ensure the paint bonds properly. Additionally, since bumpers are often made from different materials than the rest of the vehicle, achieving a seamless color match can be difficult. Metallic and pearl finishes are particularly tricky, as the way light reflects off plastic differs from metal, making any imperfections more noticeable.

 

4. Hidden Internal Damage

Even if the plastic bumper appears to have only minor damage, the impact could have caused hidden internal issues. Modern bumpers often house important components such as sensors, brackets, and impact absorbers. A damaged bumper might not provide the same level of protection in another collision if these components aren’t properly inspected and repaired. Professional technicians use diagnostic tools to assess internal damage, ensuring the vehicle remains structurally sound.

 

5. Limited Repairability of Some Plastics

Not all plastic bumpers are created equal. Some are made from thermoplastics, which can be heated and reshaped, while others use thermoset plastics, which harden permanently and cannot be reformed. If a bumper is made from thermoset plastic, repairs may not be possible, and a full replacement would be necessary. Identifying the type of plastic used in the bumper is a crucial step in determining the best course of action for repairs.

 

Should You Repair or Replace a Plastic Bumper?

Deciding whether to repair or replace a plastic bumper depends on the severity and type of damage. Minor cosmetic issues, such as surface scratches, light scuffs, or small dents, can often be repaired with sanding, filling, and repainting. These types of repairs are typically cost-effective and help restore the bumper’s appearance without requiring a full replacement.

 

However, more significant damage may warrant a new bumper. Deep gouges, large cracks, or punctures compromise the bumper’s structural integrity and may make repairs ineffective. Even if a crack is sealed, the repaired area may not provide the same level of impact absorption in a future collision. Additionally, if the damage has affected underlying components such as mounting brackets, reinforcement bars, or sensors, replacing the bumper ensures that all safety features function properly.

 

If you are having difficulty deciding what to do, consider the kind of plastic used in the bumper. As mentioned earlier, if it is a thermoset plastic, you may need to get a full replacement instead of a repair, as these plastics can’t be effectively repaired.

 

Get Your Bumper Repaired at a South Jersey Collision Repair Shop

Whether you have a plastic or metal bumper on your vehicle, if it is damaged, it may need to be repaired or replaced. It is important to get high-quality collision repairs, ensuring that your vehicle is restored to its pre-accident condition. At Elmer’s Auto Body, our technicians used proven repair techniques and precision color matching to provide seamless results. Don’t let a damaged bumper compromise your vehicle’s safety or appearance. Contact Elmer’s Auto Body today to schedule an inspection at one of our three South Jersey locations.