Can You Switch Repair Shops Mid-Claim in New Jersey?

An auto tech performing a second inspection after a driver was able to switch repair shops mid-claim.

TYou get into a car accident and select a collision repair shop in South Jersey. Everything seems to be going smoothly until the repair process doesn’t feel right. You begin to lose confidence in the auto repair shop due to delays, poor communication, and concerns about parts or repair quality. You may start to wonder, Can I switch repair shops mid-claim in New Jersey or am I stuck? Let’s find out whether you can, as well as the correct steps you can take.

 

Key Takeaways

  • You have the legal right to switch repair shops mid-claim in New Jersey.
  • Your insurance claim follows you, even if you change collision repair facilities.
  • Switching shops often makes sense when safety systems, frame repairs, or missed damage are involved.
  • Changing shops may add time to the repair process, but can result in more complete and documented repairs.
  • You are only responsible for authorized work already completed at the original shop.

 

The Short Answer: Yes, You Can Switch Repair Shops in New Jersey

While switching mid-claim may seem like a hassle, you have rights in New Jersey when it comes to your car and insurance. Remember: your claim is yours as a vehicle owner. It doesn’t belong to the insurer and neither does your vehicle. That means you get to make the choice that suits your needs the best.

 

This means that you have a right to choose the auto body repair shop in New Jersey that does the repairs. You can also, with caveats, switch repair shops mid-claim. Whether you want OEM parts, too, is up to you.

 

Common Reasons Drivers Switch Repair Shops Mid-Claim

There are several instances where switching repair shops is not only possible but smart. You may start to realize that you made a mistake when:

 

  • There appears to be repair quality issues or missed damage
  • You are uncomfortable with direct repair program (DRP) practices
  • The repair shops decides to use non-OEM or LKQ parts without explanation
  • There is a lack of updates or transparency about your repairs
  • The current shop discovers additional damage but won’t address it

 

Any of these issues point to repairs that may not restore your vehicle to its pre-accident condition.

 

When Switch Shops Mid-Claim Makes the Most Sense

If you’re wary about the quality of repairs at the current auto body repair shop and opt to switch, be sure to consider the timing. It is best to switch:

 

  • Before structural or frame repairs are completed
  • Before painting or refinishing begins
  • When supplemental damage is discovered
  • When safety systems (ADAS, airbags, sensors) are involved
  • If repairs are paused due to disputes with insurance

Make sure the shop you’re switching to is fully capable of correcting mistakes, performing a post-repair inspection, and provides you with documentation.

 

How Switching Repair Shops May Affect Your Insurance Claim

While switching repair shops is viable, it does come with some obstacles. the existing claim won’t change, the process moving forward is different. Your claim follows you to the new shop, and the amount on the previous repair estimate opens up. Any additional damage that is found may be added to the claim.

 

Switching shops can add time due to re-inspections, estimate revisions, and insurer approvals. However, these delays often lead to more complete repairs, better documentation, and fewer unresolved safety issues. Taking extra time upfront can help avoid repeat repairs or problems down the road.

 

However, out-of-pocket costs may increase.

 

Steps to Switch Repair Shops Mid-Claim in New Jersey

Ready to make the switch? Here are the steps to take to make the change much smoother:

 

1. Notify the current shop that you’re stopping repairs

The first step is to let the current repair shop know you’re discontinuing repairs. If work has already started, ask for an itemized invoice showing what has been completed so far. You’re responsible only for authorized work already performed, not for unfinished repairs. If parts were ordered, clarify whether they can be returned or transferred.

 

2. Contact your insurer to document the change

Next, call the insurance company or the adjuster and alert them to the switch. While switching repair shops is fully legal, there is paperwork involved. Again, your claim won’t be canceled. But the claim needs to be updated with information about your newly chosen repair shop.

 

3. Arrange the vehicle transfer

Depending on the vehicle’s condition, it may need to be towed to the new shop. If the car is unsafe to drive or partially disassembled, towing is typically the safest option and may be covered under your claim. If the vehicle is drivable, confirm with both shops whether it can be moved safely without affecting the repair process.

 

4. Have the new shop do an inspection

Once your vehicle arrives at the new collision repair facility in South Jersey, the technician may choose to perform another inspection. This includes visual inspection, disassembly if needed, and digital diagnostics. A fresh evaluation helps identify any missed structural damage, safety system concerns, or improper repair planning from earlier in the process.

 

5. Allow the new repair shop to submit supplements if needed

After the inspection, the shop may submit a supplemental estimate to your insurance company, especially if not previously identified damage was found. It’s a normal and expected step. A supplement estimate ensures that all repairs are documented and approved.

 

Frequently Asked Questions

Can my insurance company refuse if I switch repair shops?
No. In New Jersey, the vehicle owner has the right to choose the repair facility. Your insurer cannot require you to stay at a specific shop.

Will switching shops cancel my insurance claim?
No. The claim remains active and is simply updated with the new repair shop’s information.

Do I have to pay twice for inspections?
A new inspection may be required, but this is often necessary to identify missed damage and ensure proper repairs.

What happens to the original repair estimate?
The estimate stays on the claim, but it can be revised if additional damage or different repair methods are identified.

Is it better to switch before repairs begin?
Yes. Switching before structural, frame, or paint work begins usually makes the process smoother and reduces complications.

 

Your Car, Your Choice, So Choose Elmer’s Auto Body of South Jersey

If you need to switch repair shops mid-claim in New Jersey, don’t worry. It’s your consumer right to select which auto body repair shop does the work. When it comes to repairs, safety is of the utmost importance. If you feel like the shop isn’t communicating or transparent enough, switch.

 

Make sure you’re making the right choice by selecting a reputable collision repair center like Elmer’s Auto Body. We’ve been family-owned and operated since 1947.

 

Get Your Vehicle Checked the Right Way

If your vehicle was repaired during cold weather and something doesn’t feel right, a professional inspection matters.
Get your vehicle inspected and repaired at one of our three South Jersey locations.

Mt. Ephraim: (856) 456-7018  |
Sewell: (856) 218-0202  |
Medford: (609) 714-4050


Contact Elmer’s Auto Body Today

Can Cold Weather Affect Frame Measurement After a Crash?

An auto technician carefully preparing for frame measurements in cold weather.

In modern collision repair, one of the most important steps is frame measurements. It’s an exacting process that requires not only an experienced auto technician but the correct equipment. So that raises a question: Can colder climates and seasons affect the accuracy of frame measurements after a collision? Accurate frame measurements are required for safety, performance, and overall drivability. If the frame is misaligned, your car won’t only handle worse, it may also fail to protect you and your passengers in the event of another accident.

 

Key Takeaways

  • Cold temperatures can cause slight metal contraction, which may affect frame measurement accuracy after a crash.
  • Modern frame measurements rely on millimeter-level precision, making environmental conditions important.
  • Temperature-controlled repair environments help ensure accurate structural alignment.
  • Improper measurements can lead to handling issues, uneven tire wear, and safety system misalignment.
  • Independent collision repair shops are better positioned to manage environmental factors during structural repairs.

 

With that in mind, let’s discuss how cold weather may affect frame measurements after a crash.

 

What Frame Measurements Are—And Why Precision Matters

Frame measurements are more than a calculation of length and width of the vehicle’s skeleton. It’s a comparison to the current structure and the manufacturer specs down to the millimeter. In order to get the most exact frame measurement, auto technicians employ tools like frame racks and lasers. Any deviation can impact suspension geometry and performance, steering alignment, crash safety, and tire wear.

 

How Temperature Can Influence Materials and Frame Measurements

Before we can answer whether cold weather affects frame measurements in the auto repair shop, we need to first go over the science. Metals contract in cold temperatures and expand when it’s hot, a process known as thermal expansion and contraction. No metal is truly immune to this. Even high-strength steel and aluminum, which are common in modern vehicles, react to temperature fluctuations. The shift may be small, but precision is key, so even a millimeter of deviation can matter.

 

A slight contraction can:

 

  • Change gap measurements
  • Affect how components fit together
  • Slightly alter structural reference points

 

This means that if frame measurements are taken and repairs are completed in cold conditions without accounting for thermal contraction, the entire frame might shift when normal or warmer conditions return.

 

Tool  and Facility Conditions Matter During Frame Repair

One of the ways thermal contraction is considered is at the collision repair facility. A controlled environment helps account for temperature shifts to ensure a precise measurement. Ideally, bays are temperature-controlled during measurement setup, welding and structural pulls, and calibration tasks. Auto repair shops will also keep a vehicle at the ambient shop temperature before measuring and also allow the tools and equipment to acclimate.

 

Why Independent Shops Manage Environmental Factors Better

An independent shop isn’t faced with the same goals as a DRP (direct repair program) shop, meaning they can slow down to ensure proper frame measurements. Being able to take time to ensure the proper conditions for frame measurements means more accuracy. Furthermore, independent shops can verify measurements at multiple stages.

 

How Cold Weather Affects Post-Repair Performance if Measurements Are Off

If frame measurements are, hypothetically, incorrect when repairs are made, there will be issues, including:

 

  • Alignment issues: pulling to one side or another and uneven tire wear
  • Chassis tension: unexpected stress points
  • ADAS sensor misalignment: radar and camera calibration errors
  • Steering feel: wheel will seem to be off-center
  • Ride comfort: vibrations or instability

 

Signs That Frame Measurements May Have Been Affected

As the driver, keeping note of any changes in perform is essential. It will help you and the auto repair shop better diagnose the issue. If you notice the following, frame measurements may have been affected:

 

  • Car pulls to one side after repair
  • Tires wearing unevenly more quickly than expected
  • New noises when driving at normal speeds
  • Dashboard alignment/service alerts
  • Difficulty returning steering wheel to straight

 

FAQs About Cold Weather and Frame Measurements

Can cold weather actually change my vehicle’s frame?
Cold weather doesn’t permanently change the frame, but metal can contract slightly in low temperatures, which may influence measurements if not accounted for.

Do frame machines work accurately in winter?
Yes, when used in controlled shop environments. Accurate results depend on proper calibration and temperature management.

Should frame measurements be rechecked after repairs?
In many cases, yes. Rechecking measurements helps confirm that alignment remains correct once the vehicle returns to normal temperatures.

Can cold weather affect ADAS calibration too?
Indirectly. Structural alignment impacts sensor positioning, which is critical for proper ADAS calibration.

Is this more common in rushed insurance repairs?
It can be. Shops under time pressure may skip environmental considerations that independent shops typically address.

Trust Our South Jersey Auto Body Repair Shop with Your Frame Measurements

While cold weather doesn’t always affect frame measurements in the winter or colder climates, it may influence the outcome of repair. That’s why proper procedures, tools, and environment are essential to make the most accurate structure repairs. At Elmer’s Auto Body, we follow manufacturer-approved practices and perform quality checks to minimize the affect of thermal contraction and expansion.  Your vehicle’s safety is guaranteed.

Get Your Vehicle Checked the Right Way

If your vehicle was repaired during cold weather and something doesn’t feel right, a professional inspection matters.
Get your vehicle inspected and repaired at one of our three South Jersey locations.

Mt. Ephraim: (856) 456-7018  |
Sewell: (856) 218-0202  |
Medford: (609) 714-4050


Contact Elmer’s Auto Body Today

A Look at the Collision Repair Process in 2026

A car that will need to go through the collision repair process soon

Over the past decade, technology has become far more advanced. In turn, auto body repair has also changed dramatically. In 2026, vehicles have advanced safety systems, complex sensors and electrical components, and lightweight structural materials. Because of that, the collision repair process has become more technical and precise and includes things like digital diagnostics and measurements. For South Jersey drivers, understanding this process helps you understand the importance of choosing a quality collision repair center.

 

Key Takeaways

  • The collision repair process in 2026 begins with computerized diagnostics to uncover hidden electronic and safety system damage.
  • Structural mapping and controlled disassembly reveal damage that cannot be seen from the exterior.
  • Modern repairs follow manufacturer procedures designed for today’s mixed-material vehicle construction.
  • ADAS recalibration is a critical step to restore driver assistance and crash prevention systems.
  • Final inspections and post-repair scans verify that repairs support safe, predictable driving.

 

At Elmer’s Auto Body, we’re committed to staying current as the world of collision repair evolves. Below is a look at what the collision repair process in 2026 truly includes.

 

Modern Collision Repair Begins with Digital Diagnostics

The collision repair process in 2026 typically begins with computerized diagnostics. Modern vehicles contain dozens of control modules and hundreds of sensors controlling airbags, braking, steering, stability systems, and driver assistance features.

 

All of these small components are fragile. Thus, even when damages may seem only cosmetic, digital diagnostics must still be done to confirm. Technicians use advanced scanning equipment to identify fault codes and establish a digital record of the vehicle’s condition. This step uncovers problems hidden within safety systems and crash sensors that wouldn’t be visible during a surface inspection.

 

Disassembly and Structural Mapping

After diagnostics, controlled disassembly allows technicians to access structural components, wiring, mounting points, and energy-absorbing systems. Panels, bumpers, and trim are removed carefully to expose the areas most likely to sustain underlying damage.

 

Computerized measuring systems are then used to map the vehicle’s structure. These systems compare the vehicle to factory specifications down to the millimeter. Even slight structural shifts can affect alignment, handling, and crash performance.

 

This stage often reveals the full scope of collision damage and determines what repairs are truly required.

 

Repair Planning and Manufacturer Procedures

Manufacturers have become more exacting when it comes to repairs and have published extensive documentation. Some of the techniques and procedures covered in these documents include:

 

  • Approved repair methods
  • Welding locations
  • Bonding techniques
  • Sectioning rules
  • Replacement requirements

 

Furthermore, modern vehicles use a mixture of steel, aluminum, and composite materials. Each metal reacts differently to heat and stress. This means that repairs have to be planned accordingly, and to factor standards.

 

Structural Frame Repairs and Precision Equipment

When frame or structural repairs are required, technicians use advanced frame machines and computerized measuring systems to restore the vehicle’s structure to factory dimensions. Repairs are performed in controlled stages, with measurements verified throughout the process.

 

Modern structural repairs may involve spot welding, MIG welding, rivet bonding, or structural adhesives depending on the vehicle’s construction. Proper metal preparation, heat control, and corrosion protection are essential at this stage.

 

Each step is documented to ensure accuracy and accountability.

 

ADAS Recalibration

ADAS stands for “Advanced Driver Assistance Systems.” These systems depend on precisely positioned sensors and cameras. Even minor damages to the fender or windshield can impact the functionality of ADAS and safety systems.

 

Vehicles often require static and dynamic recalibration to restore features such as:

 

  • Forward collision warning
  • Lane departure alerts
  • Blind spot monitoring
  • Adaptive cruise control
  • Parking assistance systems

 

Without proper calibration, these systems may not respond correctly in real-world driving conditions.

 

Refinishing Appearance

Repairs should always go beyond what’s cosmetic. In today’s world, paint and coatings add protection from corrosion, surface durability, and compatibility. Collision repair technicians use advanced primers, sealers, and paints to protect the areas that were previously damaged from moisture and UV exposure. Many collision repair centers use color-matching technology to ensure that panels are painted with the same color and finishes from the factory.

 

Final Inspections and Post-Repair Scanning

Before a vehicle is returned, post-repair diagnostic scans are performed to confirm that safety systems are functioning correctly and that fault codes have been addressed. Technicians also conduct quality inspections, road tests, and system checks.

 

Steering, braking, suspension, and electronic features are reviewed to confirm proper operation. This final stage ensures the vehicle is returned in a condition that supports safe, predictable driving.

 

The Collision Repair Process in 2026 is Built Around Safety

In the past, collision repair was less complex. Repairs now require specialized equipment, continuous training, and strict adherence to manufacturer procedures (and those are always changing). If certain procedures are ignored, vehicle safety could be negatively impacted.

 

At Elmer’s Auto Body, we’ve built the collision repair process around modern standards and our own experience. From diagnostics and structural measurement to system calibration and final inspections, every step is focused on returning vehicles to a condition that supports both performance and protection.

 

Frequently Asked Questions About Modern Collision Repair

Why are digital diagnostics required even after minor accidents?
Because modern vehicles rely on sensors and control modules that can be affected without visible damage.

What is structural mapping?
It uses computerized measuring systems to compare your vehicle’s frame and structure to factory specifications.

Why is ADAS recalibration so important?
Safety systems like lane assist and collision warnings depend on precise sensor positioning to function correctly.

Does modern paint do more than improve appearance?
Yes. Today’s refinishing systems restore corrosion protection and long-term durability.

What happens if post-repair scans are skipped?
Undetected electronic or safety system issues could remain, putting vehicle performance and safety at risk.

 

Contact Elmer’s Auto Body for Collision Repair in South Jersey Today

The collision repair process in 2026 is a carefully structured system that blends technology, precision, and documented procedures. As vehicles continue to evolve, the methods used to repair them must evolve as well. For South Jersey drivers, understanding how modern collision repair works underscores the importance of choosing a collision center that follows current repair protocols. When every system in a vehicle contributes to occupant safety, proper repair is not optional. It is essential.

 

Elmer’s Auto Body has been in business since 1947. We’ve adapted and grown, changing our procedures alongside the evolution of vehicles.

 

Schedule Collision Repair With Elmer’s Auto Body

The collision repair process in 2026 demands precision, advanced technology, and strict repair procedures. Elmer’s Auto Body has served South Jersey since 1947, adapting our methods as vehicles continue to evolve.

Get your vehicle inspected and repaired at one of our three South Jersey locations.

Contact us today.

Mt. Ephraim: (856) 456-7018
Sewell: (856) 218-0202
Medford: (609) 714-4050

8 Risks of Using a DRP Shop Exposed (and Where to Go Instead)

A DRP shop where the mechanic is in the background and a car's hood is open

After getting into an auto collision, you may find yourself faced with a choice: independent auto repair or your insurer’s “direct repair program” or DRP shop. While your first thought may be to select whoever your insurance company recommends, take caution. The majority of insurers out there are looking to make a profit, after all. In other words, it’s important to consider the risks of using a DRP shop, as well as reasons to make your own selection. Let’s take a look at some of the cons of direct repair programs so you can make an informed choice.

Key Takeaways

  • DRP shops work for insurance companies, not for vehicle owners.
  • Cost controls often lead to lower-quality parts and skipped repair procedures.
  • Insurance-driven repair limits can result in missed damage and reduced performance.
  • Communication is often directed toward insurers instead of customers.
  • Independent shops prioritize transparency, thorough inspections, and manufacturer-based repairs.

 

What is a DRP Shop?

Direct repair programs—or DRP, for short—are also called “preferred auto shops.” A DRP shop is an auto body repair shop that has agreed to collaborate with insurance companies. You may also hear them referred to as a “one-stop shop,” where someone with damages can drop off their vehicle and have it examined by an adjuster then repaired. In New Jersey, insurance companies push their DRP shops for a couple of reasons:

 

  1. To get your vehicle repaired as quickly as possible, and
  2. To have repairs done at a lower cost to the insurer.

 

As such, while a DRP shop may seem like a good, trustworthy choice, they are not looking out for you.

 

The 8 Risks of Using a Direct Repair Program Auto Shop

You want your vehicle returned to the condition it was before the accident. You want an auto body repair shop that is going to use the parts required to give you safety and performance. While a DRP shop can do that, it’s important to acknowledge that, due to the insurance company, they won’t.

 

Here is a look at the risk involved with choosing a direct repair program repair shop:

 

1. Narrow Scope of Work

Preferred auto shops have a narrow scope of work. In other words, rather than evaluating the damage and deciding what needs to be done, the shop defers to the insurance company. The mechanics receive their orders from the insurer than carry out the requested work. Unfortunately, this sometimes means the DRP shop will cut corners, making the vehicle look good as new just on the outside.

 

2. Low-Quality Parts

While DRP shops often receive more work than an independent body shop due to funneled policyholders, there’s a trade-off. The DRP shop makes less money. How do they balance out their profits? By cutting corners on parts. When you use a DRP shop, your vehicle may be repaired using secondhand, salvaged, or LKQ (of “like kind and quality”) parts—which are cheaper to purchase.

 

Such parts may function well, but they do not have the same safety ratings as “original equipment manufacturer” or OEM parts. There is no guarantee with functional secondhand parts. OEM parts, however, are developed by the manufacturer and have warranties to ensure your safety.

 

3. Less Experienced Auto Mechanics

In order for a shop to become a part of an insurance companies DRP network, they have to meet a set of criteria. Often, the shop must have accredited mechanics, the proper equipment for a range of repairs, and high customer service ratings. For example, the Select Service from State Farm requires at least one mechanic to have an advanced welding certification from I-CAR.

 

The issue is that, while the shops are vetted by insurance companies for certifications, there is no consideration of overall experience. Independent auto body shops often have mechanics who are not only certified but who have decades of experience under their belts. DRP shops will cut corners by hiring mechanics without much hands-on experience.

 

4. Reduced Performance After Repairs

Due to a need to cut corners to make up for lost profits, DRP shops will occasionally “miss” some problems. This may produce a vehicle that isn’t entirely roadworthy. When you drive away from the shop, you may notice issues that weren’t there before, such as rattling or strange noises when you hit the brakes.

 

5. For the Insurance Company, Not for You

Remember, the main problem with DRP shops is that they’re working for the insurance company, not for you. They listen to what the insurance company wants and fulfill those requests. The DRP shop won’t spend the same amount of time on repairs as an independent auto repair shop would because they’re trying to make ends meet. The turnaround may be quick, but the repairs will be shoddy.

 

It is better to wait for an independent auto repair shop that may be booked a few weeks out. You know the independent shop will take their time, order the correct OEM parts, and also guarantee their work.

 

6. Quality Compromises

We’ve touched on lower quality parts but now let’s focus on the overall quality compromise. DRP shops have constraints. To stay profitable, they must skip procedures that other independent shops would spend time on. Insurers may also insist on methods that go against OEM standards. The DRP shop can’t truly fight the insurance company on these methods due to the delays that may occur, so many give in and do a substandard repair instead.

 

7. Mechanics Are Under Pressure

There is a lot of administrative overhead in a DRP shop. The mechanics must document everything, follow certain procedures, and communicate with the insurer, resulting in additional steps that don’t necessarily benefit the customer. This means that the DRP shop staff is constantly burdened with additional tasks draws more time away from repairs. The mechanics are constantly under pressure, and that can lead to poor quality repairs.

 

8. Lack of Communication

While DRP shops do communicate often, they’re not focused on communicating with you. The staff is constantly sending over reports, evaluations, photos, and messages to the insurer. Since their focus is on appeasing the insurance company, they spend less time telling you what’s happening with your car. An independent auto body repair shop, on the other hand, maintain communication with customers to ensure satisfaction and transparency.

 

Choose an Independent Auto Body Repair Shop in New Jersey Instead

Ultimately, the choice comes down to you and what you want. However, there are a few key reasons why independent collision repair centers are the better option:.

 

  • Your interests come first. Independent shops like Elmer’s Auto Body work with you, not the insurance company. They have no obligation to follow DRP protocol and no need to cut corners.
  • Greater transparency. Independent collision repair centers openly explain what they’re doing and why. You are never left with unanswered questions.
  • Thorough damage inspections. Since independent shops aren’t limited by time or volume, they can conduct more thorough damage inspections to find the hidden issues that would go unnoticed by a DRP shop.
  • Repairs based on needs, not estimates. Independent auto body shops follow manufacturer guidelines and the actual condition. They focus less on the insurance appraisal.

 

FAQs About DRP Shops and Independent Collision Repair

Am I required to use my insurance company’s DRP shop?
No. New Jersey drivers have the legal right to choose their own auto body repair shop.

Do DRP shops always use lower-quality parts?
Not always, but insurer agreements often encourage the use of aftermarket, recycled, or LKQ parts to reduce costs.

Can a DRP shop miss hidden structural damage?
Yes. Time pressure and restricted repair scopes can result in overlooked frame, suspension, or safety-system issues.

Why are independent shops more transparent?
Independent shops answer directly to customers, allowing them to explain repair needs openly without insurer-driven limits.

Is it worth getting a second opinion?
Yes. A second inspection can uncover missed damage and help ensure repairs meet safety and manufacturer standards.

 

Contact Elmer’s Auto Body of South Jersey for Collision Repair

When you need auto repair in South Jersey, you’ll have plenty of choices from your insurance company. However, if you’re looking for top-quality repairs from a trustworthy shop that’s not beholden to an insurer, choose an independent shop like Elmer’s Auto Body. We’ve been in business since 1947 and have never operated as a DRP shop. Instead, we focus on you—and the safety of your vehicle.

 

Choose an Independent Auto Body Shop That Works for You

Don’t let insurance programs dictate the quality of your repairs. Elmer’s Auto Body puts your safety, your vehicle, and your long-term confidence first.

Get your vehicle inspected and repaired at one of our three South Jersey locations.

Mt. Ephraim: (856) 456-7018
Sewell: (856) 218-0202
Medford: (609) 714-4050

Contact Elmer’s Auto Body today to schedule an inspection.

Why Independent Shops Provide More Transparency Than DRP Programs

A technician from one of many independent shops in South Jersey working on a car repair

When you’re involved in an auto collision, you may find yourself feeling confused, rushed, and unprepared through the entire thing. This is especially true if your insurance company urges you to use a Direct Repair Program (DRP) shop. DRPs are built on an agreement between a shop and the insurer, unlike independent shops that aren’t. While a DRP may seem convenient, they also come with limitations that you may not know about.

 

Today, we’re going to discuss one huge benefit: transparency. Independent shops are always going to value you—the customer—over the insurance company and want to give you the full story.

 

Key Takeaways

  • Independent shops offer direct communication without insurer influence.
  • They provide clearer parts choices, including OEM options that protect vehicle safety.
  • Independent shops take time to uncover hidden or structural damage.
  • They can challenge insurance decisions that underestimate necessary repairs.
  • Transparency is built into every step, ensuring your car is restored properly.

 

Why DRP Shops Are Not Always in Your Best Interest

Direct Repair Program (DRP) shops exist through a contract with insurance companies. In other words, these shops sign up to be referred work in exchange for following guidance from insurers. This means that they focus largely on reducing the overall cost of repairs for the insurance company and having a quick turnaround time. You may already see the downsides of this agreement.

 

Due to the condensed time of repairs and quality of parts used, DRP programs may want to divulge all that they’ve done (or didn’t do). Here are some of the limitations of using a DRP shop:

 

  • Restricted parts choice, often using aftermarket or LKQ parts
  • Pressure to shorten repair times, affecting thoroughness
  • Less direct communication since updates go through insurer, not you
  • Limited ability to challenge the insurance company’s decisions

 

These things can leave you feeling lost and in the dark about your vehicle’s repairs and what has or hasn’t been completed.

 

The Benefits of Choosing an Independent Shop

Choosing independent shops means choosing quality and customer care over quicker repairs. At an independent shop like Elmer’s Auto Body, the team is their for you. Their recommendations, guidelines, and repair strategies are based on manufacturers, not insurance companies.

 

Here are some of the reasons to choose an independent shop, especially if you want transparency:

 

Direct Communication

You speak directly with the team rather than receiving updates filtered through the insurance company. Independent shops also take time to explain the repairs, including what was damage, how it will be repaired, and various options. There’s never any pressure to shorten a conversation or to push you to specific outcome or product.

 

Clear Parts Options

Independent shops openly discuss the differences between OEM, aftermarket, and LKQ parts. Instead of being required to use lower-cost components, they help you weigh performance, safety, and longevity so you understand exactly what will be going on your vehicle.

 

More Detailed Inspections

Independent repair shops take time to ensure they are doing the right thing. Unlike DRP shops, independent collision centers aren’t evaluated on their speed. In many DRP shops, structural issues, frame distortion, and sloppy welding are often overlooked.

 

Freedom to Challenge Insurance Decisions

One of the overlooked benefits of choosing an independent shop is the fact that they can challenge when an adjuster underestimates the cost of the damages. With documentation, photos, and measurements backed by an experienced team, the independent repair shop ensures the insurance company works for you, not for themselves. After all, you deserve a car that’s been repaired completely and correctly.

 

Why Does Transparency from Independent Shops Matter?

Collision damage is more than surface issues. Beneath the scratches and dings may be more complex problems including frame misalignment, compromised welds, and suspension mount problems. Any step that is overlooked, rushed, or skipped completely will lead to a vehicle that neither performs nor protects you like it should.

 

An independent repair shop that isn’t affiliated with any insurance company will do the job right. Your car will be returned to you as close to its pre-collision condition as possible. Furthermore, independent collision repair centers will never pull wool over your eyes. They will tell you what needs to be done, communicate any changes, and also advocate for you.

 

FAQs About Independent Shops vs. DRP Programs

Does my insurance company have the right to force me into a DRP shop?
No. In New Jersey, you always have the right to choose your own collision repair center.

Are independent shops more expensive?
Not necessarily. Independent shops simply recommend the repairs your vehicle needs, not the cheaper shortcuts that DRP shops may be required to use.

Can an independent shop still work with my insurance?
Yes. Independent shops work with all insurance companies and can help handle the claim while advocating for proper repairs.

Do independent shops offer better transparency?
Yes. They communicate directly with you and provide documentation, photos, and detailed explanations of the repair process.

 

Go to a Trusted Collision Repair Center in South Jersey Today

Whether you decide to go with a DRP center or an independent shop, it’s important to focus on transparency. Get the repairs done right and with OEM parts. However, if you want a repair experience where your safety and satisfaction takes the steering wheel, choosing an independent shop is the smartest move.

 

At Elmer’s Auto Body, we’ve built transparency into every step. We walk you through what needs to be done, provide you with documentation, and explain it all in plain language. We never pressure you to do anything, and we never take shortcuts. Our team is focused on restoring your vehicle with OEM parts so you and your family stay protected.

Get Your Vehicle Repaired with Transparency and Care

Choose an independent collision repair shop that puts your safety first.
Elmer’s Auto Body proudly serves South Jersey with three convenient locations:

Mt. Ephraim – (856) 456-7018

Sewell – (856) 218-0202

Medford – (609) 714-4050

Ready to schedule your repair or inspection?
Contact us today.

How to Spot Sloppy Welding or Hidden Rust After a Collision

An auto repair technician showing good welding as opposed to sloppy welding

After getting in an accident, the last thing you want to worry about is whether the repair work done is actually done right. Unfortunately, some repair shops may leave you with sloppy welding and hidden rust. When these problems go unnoticed, your vehicle’s structure may grow weaker with time, leaving your vulnerable in the event of another collision. Even if a repair looks fine of the surface, there may be problems beneath the panels, so learn the signs.

 

Key Takeaways

  • Sloppy welding can weaken your vehicle’s structural integrity after a collision.
  • Poor prep work and rushed welds often create hidden rust that spreads over time.
  • Uneven welds, excessive grinding, and misaligned panels are signs of improper repairs.
  • Hidden rust forms when weld seams aren’t sealed or when bare metal is left exposed.
  • Second opinions help ensure your vehicle is truly repaired to safe, road-ready condition.

 

At Elmer’s Auto Body, we believe in more than repairs. We believe in the people behind the wheel, which is why we aim to educate and prevent more issues from occurring.

 

Why Sloppy Welding Is a Serious Safety Issue

Structural panels often get dented during collisions, which is part of the design. However, when these panels are repaired poorly, the vehicle isn’t returned to its pre-accident condition. Further, it won’t perform the way the manufacturer intended.

 

A few minutes of rushed welding may lead to serious consequences down the late. Uneven welds, weakened bonds, and poor prep reduce the strength of the repaired area. If you get into another collision, those weak spots aren’t going to do their job.

 

Clear Signs of Poor Welding After a Collision

You don’t need to be a collision repair technician to be able to spot poor repairs. The common indicators are easy to spot. If anything looks uneven, inconsistent, or unfinished, there’s a good chance it wasn’t repaired correctly.

 

Here are some signs that point to sloppy welding:

 

  • Uneven or inconsistent weld beads. A proper weld looks smooth and uniform. Gaps or stop-and-go welds may not be as structurally sound.
  • Burned or overly heated metal. Melted edges and distortion point to too much heat during the weld.
  • Excessive grinding marks. Grinding smooths welds but shouldn’t erase them. If a seam is thin or heavily sanded, it may have been done to hide a defect.
  • Misaligned body parts. Poor alignment, such as uneven panels or gaps, reveals structural issues.

 

How Sloppy Welding Leads to Hidden Rust

You may be wondering how welding can lead to rust. When welding is done without the correct prep work or technique, the metal is left vulnerable. Furthermore, poor welds create an environment that promotes rust development.

 

Here is how sloppy welding leads to hidden rust:

 

  1. Poor surface prep traps contaminants. Before a weld, rust and contaminants have to be removed. Otherwise, the tech welds over existing rust or components that contribute to rust.
  2. Sloppy welds leave gaps for moisture to get in. Proper welds seal seams to prevent moisture from seeping underneath. If moisture does get in, rust is accelerated.
  3. Excessive heat damages protective coatings. Too much heat during welding breaks down corrosion protection and leads to almost immediate rust formation.
  4. Grinding down welds to hide mistakes exposes bare metal. Every pass of the grinder removes more of the protective metal, leaving raw steel exposed to oxygen and moisture.
  5. Untreated weld seams fail quickly. If the weld isn’t sealed with primer, seam sealer, and rustproofing, corrosion attacks the joint first.

 

All of this leads to more rust in places it shouldn’t be.

 

FAQs About Welding and Rust After Collision Repairs

Are welds supposed to be visible?
Some welds will be visible depending on the repair area. What matters is that they look consistent and secure.

Should I worry if the panel gaps look uneven?
Yes. Uneven gaps often point to deeper structural alignment problems.

How quickly does rust spread?
Rust can develop immediately after metal is exposed. If trapped under paint, it may spread unnoticed for months.

Is it worth getting a second opinion?
Absolutely. Structural defects can affect safety and long-term vehicle value.

 

Get Your Vehicle Repaired by a Trusted Collision Repair Center in South Jersey

When your vehicle is returned to you with sloppy welding, it may look perfect on the outside but have hidden damages under those welds. Poor welds set off a chain reaction that leads to rust. Therefore, if you suspect that something is amiss with your repairs or want to take your vehicle somewhere highly rated, give Elmer’s Auto Body a call.

 

We’re a collision repair center in South Jersey with certifications from multiple manufacturers, highly experienced technicians, and knowledgeable staff who can help you navigate your insurance claims.

 

Schedule a Structural Repair Inspection

Get your vehicle inspected and repaired at one of our three South Jersey locations.
Contact Elmer’s Auto Body today to ensure your repairs are done right.

Mt. Ephraim: (856) 456-7018
Sewell: (856) 218-0202
Medford: (609) 714-4050


Contact Us Here