Category: Collision Repair

In the past, getting a car repaired for cheap was as easy as taking it down the road to a third-party mechanic. Those mechanics did not have to worry about computerized systems in your vehicle or ADAS or OEM. But such times have come and gone. Presently, automakers are pumping out advanced technologies that can help you drive better than ever before. But that means the cost of repairing cars is more complicated than before. If you do not supply your vehicle with the right parts, it could severely damage its performance. That’s why you should only go to an auto body shop that uses OEM parts.

 

What is OEM?

Original Equipment Manufacturer, or OEM, describes vehicle parts designed by the original manufacturer that is used for collision repairs and other services. OEM is not an entirely new concept, but they are becoming more and more essential as Advanced Driver Assistance Systems (ADAS) evolve. Since OEM parts are designed specifically for a certain make, they are of better quality than one-size-fits-all aftermarket parts.

OEM parts also guarantee quality. The manufacturers of OEM parts certify auto body shops and require them to follow stringent procedures to maintain that qualification. If you are looking for the best items to repair your vehicle, look at OEM parts.

 

What About Aftermarket Parts?

The alternative to OEM is aftermarket parts. Many repair shops will use aftermarket or salvage parts because the insurance company asks them to. Some aftermarket parts are considered modifications, but most of the time, “aftermarket” is just a fancy way to say “used.” The main reason auto body shops will give you aftermarket parts instead of new ones is to reduce the cost. As you may imagine, this could cause problems. Aftermarket parts may not be compatible, and that can mess with the ADAS. That is why OEM parts should be your first choice.

Advantages of OEM Parts

Purchasing OEM parts for your vehicle’s repairs come with a couple of benefits. The first is knowing that the auto body shop has been certified to provide such parts. This means that the technicians have spent plenty of hours earning those credentials. Once the auto body shop has the certification, they are backed by the manufacturer to provide superior quality service. Because of this, the manufacturer works closely with the mechanics, so any questions or concerns are dealt with quickly.

OEM parts also guarantee compatibility with the vehicle and upstanding quality. That is because OEM parts are designed by the very people who made your car to begin with; every piece of equipment is identical to the original factory parts. Most OEM parts have a 1-year manufacturer’s warranty, so if the product arrives with defects or damages, the manufacturer will replace it.

If OEM Parts Are So Good, Why Are They So Expensive?

Even with the latest and greatest technology available, returning your car to pre-accident condition requires manpower. You need a trained technician who knows what they’re doing; how to diagnose problems, devise a plan, and execute those plans successfully are all important steps. The cost of installing OEM parts is increased because those technicians need tools and equipment for every single manufacturer they are certified in.

That means a full-service auto body shop like Elmer’s Auto Body invests thousands into their equipment to ensure you are getting the best service available. Of course, that is reflected in the cost of OEM parts and installation. Plus, ADAS sensors have to be re-calibrated, and the process is arduous. Never get your OEM installed by a third-party. This will void the warranty and put you at risk of unhanded practices.

 

Choose Elmer’s Auto Body For OEM Repairs

The best body shops are going to use OEM parts and have OEM certifications to back that up. Since the cost of obtaining OEM certifications is so high for the collision repair shop, you know that the quality of repairs and service you receive is going to be a cut above average. OEM certifications come with a lot of responsibility, too. Such auto body shops are committing themselves to regulations and supervision. Therefore, you should choose an auto body shop that shows such commitment, such as Elmer’s Auto Body.

We only use OEM parts for auto repair and never take any shortcuts. Every car receives the same uncompromising level of attention. That is why we have a community of happy customers who keep coming back. Fill out the contact form or give us a call to see what we can do for you.

Most vehicle owners do not know their rights. At Elmer’s Auto Body, we believe that such knowledge is power, and we want New Jersey drivers to know that they could be entitled to financial compensation for collision repair. These days, with New Jersey having some of the highest rates for auto insurance and vehicle prices, getting those costs covered is a tremendous blessing.

We understand if you are worried about repair shops raking you over the coals during such a distressing time. The truth is that, if you are seeking collision repair, you are protected by laws. If you are not aware of your rights, then auto body shops and insurance companies might try to pull a fast one on you.

Here is everything you need to know about your legal rights for New Jersey collision repair:

 

The Right To Choosing Who Repairs Your Vehicle

When your vehicle has been badly damaged in an accident, the insurance company will step in once the claim has been filed. During this time, the insurance company may try to push you towards their recommended auto body shop, also known as Direct Repair Facilities (DRP). There are agreements between preferred collision repair shops and insurance providers to save money, but this does not always work out in your favor. As a result of these partnerships, many consumers receive lower-quality repairs.

What you need to know is that the recommendations are only that—recommendations. You do not have to use your insurance provider’s auto body shop. Only trust qualified auto body shops with experienced technicians to do the job right.

 

The Right To Choose Your Repair Parts

If insurance companies could wish OEM parts out of existence, they would. Fortunately, you have the option to choose between aftermarket, salvaged, and OEM parts for your vehicle repairs—depending on the terms in your insurance policy. Yet, any respectable body shop is going to tell you this: aftermarket parts are cheaper, but they are not always better. Some are ill-fitting and not of the same quality as Original Equipment Manufacturer parts.

Every policy is different, so you will need to check. If it does not state anything against using OEM, you can ask for them. You may need to pay the difference of the cost, but at least you have peace of mind knowing that you are receiving high-quality items designed specifically for your vehicle’s make and model.

 

The Right To Coverage For All Related Expenses

No matter what happened in the accident, you are entitled to three things: the return of your vehicle to pre-accident condition, payment of any medical bills, and coverage for any further expenses as a result of the collision. In other words, insurance should pay for any dent repair, repainting, glass replacement and repair, and so on. If you were not at-fault in the accident, then you also getting the following expenses covered:

• Reimbursement of a rental car
• Reimbursement for personal property damage, such as your electronic devices or a child’s car seat
• Out of pocket expenses
• Diminished value
• Loss of income or wages
• Pain and suffering

 

The Right To Guaranteed Quality

Insurance companies may try to persuade you into using a DRP by saying work done at your chosen automotive repair shop is “not guaranteed.” However, any honest and trustworthy repair shop is going to provide you warranties for replacements and repairs anyway.

Prohibitions Under NJ Law

Aside from the above-stated rights, you are protected by the and from any of the following actions:

• Oral and/or written statements made by the auto repair dealer that purposely mislead the consumer.
• False promises that influence or persuade the consumer to authorize services or maintenance of their motor vehicle.
• Work that was done without authorization from the vehicle owner that is not clearly stated and is done outside of working hours.
• Work that is started prior to giving the consumer a written estimate.
• Failure to provide a consumer with documentation and receipts pertaining to any services rendered. These must be provided at the time of signing.
• Failure to return parts that were requested.
• Failure to record all repair work done by the automotive repair dealer for the customer. The invoice should clearly itemize every single service rendered, as well as the amount of labor and whether the parts supplied were new, used, or rebuilt.
• Failure to provide the customer with a contract that outlines all terms and conditions.
• Failure to post signage that informs the consumer that the auto body shop must give them a written estimate, copies of documentation and receipts, invoices, guarantees, and the right to return any replaced vehicle part.

 

Elmer’s Auto Body—Your Ally In Collision Repair

You deserve to know your rights. You also deserve the best collision repair available. Knowing what you can and cannot do, as well as what should be covered by insurance, is one step back towards normal. Along the way, make sure you choose to work with an honest and transparent auto body shop.

At Elmer’s Auto Body, every technician has certifications for OEM. You can trust us to restore your vehicle back to excellent condition. We do what is best for you and your vehicle instead of listening to the insurance companies. If you would like more information or want to schedule an appointment, pick up the phone, or fill out the contact form.

Do you have a favorite automobile maker? Ford, Chevrolet, Subaru, and others all have their followers who have been loyal for many years. One manufacturer, though, has been committed to quality repairs for a long while: Toyota. From a statistical point of view, ownership of Toyota vehicles is longer than average. The reason? Quality auto body repair. Both Toyota and Subaru have launched campaigns that focus on superior collision repair and maintenance that appeals to both new owners and loyal customers.

How did Toyota do it? They have something called a “collision repair warranty.” Today, we’re going to talk about why Toyota cares about the quality of your auto repairs and why you should as well.

 

Why Quality Auto Repair Matters

Everyone loves saving money. There is no denying that. Still, you should also be driving the best version of your vehicle. It is essential that you have the correct parts in your car. Otherwise, you will find yourself visiting the auto body shop more frequently.

Here are some reasons why you should care about the quality of auto body repair:

 

Optimal Performance

You might think that getting salvaged parts from the junkyard is a cost-effective option. It can be, but is it truly worth the risk? Cheap parts are not going to support the optimal performance of your vehicle. Some systems will even be compromised by cheaper parts and will malfunction faster. If you opt to save money and ignore the quality, it means that the higher quality parts will be working harder to compensate—and they will fail sooner. In the end, you end up getting burned for trying to save money and may even have to pay a higher price for repairs in the end.

 

Durability & Longevity

As you can imagine, cheaper items are not synonymous with a longer lifespan. In other words, cheap items are nowhere as near equatable to Original Equipment Manufacturer (OEM) quality. Budget replacement parts will break faster, and you will have to pay for repairs more often than you would when paying for quality. Investing in higher quality repairs and parts is an investment in the reliability and durability of your vehicle.

Look Out For Collision Repair Warranties

Imagine this scenario: You just get your car back from the auto body; everything is fresh, looking as good as new. But within a few days, you start to notice that there is rattling, misalignment and that the paint color is off a few shades. There is something wrong, even if you cannot put your finger on it. In the worst-case scenario, these issues will go from noticeable to progressively worse, until you can no longer ignore it.

That is when you find out that your vehicle was a victim of “cutting corners.”

Collisions are the absolute worst. Not only are you put into a life-or-death situation, but then you have to go through the arduous process of insurance claims and repairs. Even if you walked away from the accident unscathed, you were probably shaken. Getting back on the road will not feel the same for a while, and having a car that feels unsafe even after repairs is upsetting.

The expectation is that collision repair shops are going to provide quality service and workmanship. Besides, if you are bringing your vehicle to a maker’s dealership, you believe that the repairs are going to be held to the same quality as the new vehicles on the lot.

That is why Toyota decided to do something different. They didn’t want customers thinking that the car they purchased from a Toyota dealership was a lemon or “nothing but problems” from the start. Ford, Toyota, and Chrysler all did research and found that providing quality repairs builds brand loyalty; so Toyota began offering collision repair warranties.

 

What does that mean?

A collision repair warranty is a guarantee that, when dealing with a collision incident, the body shop does not cut corners. Instead, they focus on providing a full service that satisfies the customer—not the insurance company. Toyota even stated that they “no longer chase satisfaction scores.” Instead, they are focusing on the customer experience. Plus, they expanded their relationships with OEM certified shops to help those businesses provide better service.

 

Toyota’s Changes Affect You Too

Even if you are not the owner of a Toyota, you should know that Toyota’s decision may end up affecting you in the future as more parts manufacturers start moving in the same direction. OEM certification programs, discussions to reduce the cost of replacement parts, and so on will affect the cost and quality of repairs.

On the other hand, if you ignore a manufacturer’s call to increase quality and go to a body shop that does not care about that, non-approved or cheap aftermarket parts may void the vehicle’s warranty. Your personal safety could be affected, and the resale value of your vehicle will also suffer.

 

Get Repairs Done Right

Accidents happen, and when they do, you want proper repairs. That is why having a quality team, one that is trained in OEM and conscious about the customer experience is essential. You want an auto body shop that is going to get it right the first time. Do not pay for reduced cost and guessing games.

Elmer’s Auto Body is committed to high-quality repairs done by experienced and certified technicians. We prioritize quality every step of the way, and we never leave you wondering if the end result is good enough. Give us a call or fill out the contact form to learn more about our services.

2020 has been nothing but uncertainty. More and more people are being affected globally by the coronavirus. The best way to pull through these chaotic times is to rally the local community and support smaller businesses when you can. Together, we can get through the global pandemic and move forward to a better future. In order to do that, we need to ensure that local businesses continue to thrive.

But there is more to supporting your local Sewell collision repair shop over national chains than financial security. Auto body shops are considered essential businesses, but that does not mean they are not struggling during nationwide lockdowns and hindered commutes. Of course, even with life moving a little slower than usual, there are still cars on the road and accidents occurring.

Whether you want to support local businesses or you simply find yourself with a car in need of repairs, here are some reasons why you should use the local Sewell auto body shop instead of a national chain:

 

Choosing a Local Sewell Collision Repair Shop

When you are in need of car repair or maintenance, you probably go right to the phone or computer and choose the top result on Google. That top result is probably a national chain that pays millions on advertising. That does not guarantee an adequate service. Many of these national chains can promise quick, cheap repairs because they do not use the best quality parts.

Local collision repair shops, on the other hand, often go through painstaking training and adhere to specific guidelines to become I-CAR and OEM certified. This means they have extensive training and technicians with many years of experience to back up warranties on workmanship. Additionally, technicians at the local body shop will know about the latest safety technologies, also known as Advanced Driver Assistance Program (ADAS).

You won’t get the same level of care from most national chains. Other reasons to use local businesses include:

• Better customer service and care. Local businesses will treat you like a neighbor because you are! You can expect more quality from a local collision repair shop than a national chain since smaller businesses are usually locally owned and family operated.
• Support the local economy. Your local Sewell collision repair shop employs locals, like yourself.
• Environmentally-friendly choice. Did you know that local businesses are better for the environment because they usually have safer, more eco-friendly practices? Go green. Go local.

 

Do Not Choose The Cheapest Estimate

You may be tempted to visit the national chain simply because their estimate is far cheaper than a smaller collision repair shop. That might sound like a blessing—until you look at the estimates and compare the steps involved. Fast and cheap usually equals less attention to detail and sloppily done repairs. Even though you get your car faster, with unresolved problems simply hidden beneath a shiny exterior, you are bound to wind up back at the auto body shop in no time.

At Elmer’s Auto Body, we have gotten tons of requests to repair errors made on cars that were supposed to be fixed. Sometimes, we even have to declare the vehicle totaled, even when a national chain said the vehicle was safe to drive.

In short, choose the auto body shop that is as concerned for your safety as you are. Choose a business that will not resort to “fast and cheap” but “quality and transparency.”

 

Ask The Right Questions

Worried about finding a quality collision repair shop that will work with you? Don’t. Finding a trustworthy auto body shop can be difficult if you are only looking at national chains or listening to the recommendations of your auto insurance provider. That said, there are plenty of places with high qualified technicians, renowned certifications, state-of-the-art facilities, and so on right in your community.

Knowing which questions to ask can help you sniff out the best local Sewell collision repair center for the job. Any decent shop will have a customer care representative who can answer all your questions. Give them a call and ask how long the body shop has been serving Sewell, what kind of services are provided, whether the technicians are certified, and if the work is guaranteed.

And remember: it is always best to receive multiple estimates rather than going right for the cheapest one.

Local Is Better

Simply put, going to a local auto body shop in New Jersey is much better than giving business to a national chain. A local business is going to care more about the quality of the repairs than a corporate chain. They may even be able to help you with insurance claims and other issues affecting your vehicle.

At Elmer’s Auto Body, you never have to question the quality of your repairs. We have been serving South Jersey for many years and have many satisfied customers. Every day, we strive to provide the local community with top-quality car repairs and services that you can feel good about. Every one of our technicians knows the latest about OEM and ADAS. You will only ever receive honesty and quality from us! If you need collision repair in Sewell or the surrounding areas, give us a call or fill out the contact form. We are happy to answer your questions or concerns.

In an era where most people don’t even have $400 saved up for an emergency, it is natural that the thought of car repairs conjures up nothing but anxiety. Most people have encountered those jaw-dropping expensive car repairs and get set back financially. Some car parts are far more pricier than others, though. Knowing the general cost of repairs, as well as some ways to keep your car maintained to save you from shelling out wads of cash, can help you in the long run.

Here are the 10 most expensive car repairs to keep in mind:

1. Transmission

Estimated Cost: $1,000-$4,000

Here is one tip from Elmer’s Auto Body: If you find a car for sale that has a too good to be true price, there is a high chance that transmission is blown. You can’t have a car without a transmission, since it is the part that transmits the power from the vehicle’s engine to the wheels. Usually, the transmission is durable and has a long lifespan, but it will wear out more quickly from stress and rough gear changes. Poor maintenance and neglect, such as infrequent transmission fluid changes, will damage the system, as well.

Signs your transmission needs to be repaired or replaced include a dragging clutch, humming noises, burning scent, and slipping gears. If you notice these signs, take your vehicle to an auto body as soon as you can.

2. Clutch Assembly Replacement

Estimated Cost: $1,000-$1,500

If you drive a manual vehicle, you might end up needing to replace your clutch assembly. Of course, as with most mechanical issues, you will have a fair amount of warning beforehand. There will be a spongy feeling, as well as difficulty switching gears, a burning scent, and a higher biting point. To prolong the life of your clutch, you can avoid riding it and ensure your vehicle is properly maintained.

3. Camshaft

Estimated Cost: $1,500-$3,000

Essential to any kind of vehicle, a camshaft is used for air intake. Throughout the years, camshafts can get dirty and clogged up with all kinds of debris from the road. It needs to be cleaned regularly during valve maintenance and oil changes. If the camshaft is ignored, it will break and cost you upwards of $1,500 easily. The high cost of repairs is less due to the price of the part and more due to labor.

Want to avoid needing a replacement camshaft? Keep up with car maintenance. And if the check engine light comes on, don’t overlook it. That could be a sign that something is wrong with your camshaft.

4. Engine Control Module (ECM) Replacement

Estimated Cost: $1,000-$1,500

What is ECM? It is a tiny little console with a circuit board and a few transistors that monitors the sensors throughout the engine bay, regulates emission controls, and also manages the air-fuel mix. As you can imagine, it’s a high-tech piece of equipment—and it costs enough to remind you of that. For the same price as a top of the line laptop, the ECM is one of the most expensive repairs and is not something you can replace yourself either.

5. Hybrid Car Battery

Estimated Cost: $6,000 or more

Though hybrid cars are revolutionizing the motor vehicle industry, there is no denying that the batteries used are incredibly expensive. To replace a faulty hybrid car battery will cost you at least $6,000. Like a smartphone battery, a hybrid car battery will gradually lose its ability to hold onto a full charge. Even today, most hybrid car batteries die in about 10 years of use. On top of replacing the battery, you will also have to replace the computer system, adding to the price tag.

6. Catalytic Converter

Estimated Cost: $1,500-$2,000

The price of a catalytic converter is based almost 90% on the price of the part alone. While labor doesn’t account for much. So why are catalytic converters so expensive? These pieces were invented to help develop vehicles that were more environmentally-friendly. The eye-popping price tag is because these parts contain metals like palladium, rhodium, and gold.

Typically, you should never have to worry about the catalytic converter burning out before other components of the car. But, it is susceptible to damages. For example, just going over a speed bump at a reckless speed can damage the catalytic converter. Burning engine oil or running the incorrect fuel additives or oil also negatively impacts the cat.

7. Head Gasket

Estimated Cost: $1,000-$2,000

The part alone costs between $400-$900, depending on the make and model of your vehicle. Then, you have to account for the 15-24 hours of required labor to install the replacement head gasket.

When a head gasket blows, oil and coolant are sprayed everywhere, and a menacing smoke billows up from the exhaust and engine. The engine that proceeds to overheat. It creates an absolute mess, and as you can imagine, a lot of clean up is needed.

8. Suspension

Estimated Cost: $2,500-$3,500

Suspension is necessary. Without it, you would feel every little bump and pothole in the road. Your car’s suspension is made up of multiple pieces: springs, shocks, struts, tie rods and control arms. Sometimes, a single part will break and require replacement. That won’t cost as much as a whole suspension replacement or a total overhaul.

Although suspension replacement prices range between $1,000-$5,000, consider the estimated cost as the midpoint. Make and model do influence the price of suspension greatly, as well as the severity of the damages and overall condition of the vehicle. Expect a higher cost for luxury or exotic vehicles.

9. Airbags

Estimated Cost: $2,500-$4,000

There’s no questioning it: airbags are one of the most essential inventions humanity has ever created. Once airbags deploy, they save lives. But, after that deployment, you can’t simply stuff the airbag back from where it came and reuse it again. Airbags have to be replaced, and the steering wheel or glove compartment that the airbag bursts out from will also need to be repaired. That is why the cost is so high.

10. Engine Cylinders

Estimated Cost: $7,000-$10,000

Plenty of things can happen to your engine and the cylinders. If the cylinders are the cause of the engine’s malfunction, then your vehicle is basically useless. The reason the cost of repairing engine cylinders is so steep is because the mechanic needs to take the entire engine apart. This is extremely labor-intensive. In most cases, repairing engine cylinders is more expensive than purchasing a brand new engine. Some people will forego that as well and just purchase a new car. After all, you can get a used vehicle for $10,000.

Bottom Line

One thing you should realize from this list is that most car parts will wear out eventually, but most pricey repairs can be avoided if you commit to routine maintenance. If you don’t want to pay thousands of dollars for repairs, bring your vehicle to a trusted auto body shop.

Elmer’s Auto Body is your go-to auto body shop. We have a number of on-demand services for fast repairs, as well as certified technicians. We only use OEM parts for repairs, so your cat really will be good as new. If you need repairs and replacements, don’t wait. Call us or contact us today by filling out the contact form.