When your car is in need of repair, who are you going to call? Since car problems cannot be ghostbusted, the next best thing is finding the right auto body shop. Sure, you could probably name several off the top of your head, but how do you know they are good? Rather than getting stressed out about finding a decent mechanic, here are some tips on how to choose the right auto body shop to solve your car troubles and give your exceptional service:
Location, Location, Location
While this is not always true, it is almost always better to choose a local auto body shop. Not only does that limit the distance you have to drive with a problem, but you also will have a better idea of the most trustworthy local businesses. The auto body shop around the corner from you that has been around for 30 years or more will generally provide you with all the services you need. Plus, choosing local makes it easier to ask your friends and family if they know about it.
What is The Auto Body Shop’s Reputation?
Linked in with location, you want to be able to gauge the auto body shop’s reputation. If their business has been consistent for as long as they have been open, that is an excellent sign. You can check for the reputation and credibility of auto body shops near you by hopping online. Check the website and any social media profiles for any testimonials or comments then head over to Google Maps. There, you can read a list of real reviews, which will tell you about all the good and bad experiences people have had there.
If you spot a negative review, be sure to read that as well. How the business responds to negativity often says much more than their responses to five-star reviews.
Don’t forget to check with your friends, family, and coworkers to see if they have any recommendations. Most people with cars have had to deal with an auto body shop in their lifetime.
Seek Out Certified Technicians
Only the best auto body shops are going to employ mechanics who are certified by specific manufacturers. . Associations like the Inter-Industry Conference on Auto Collision Repair (I-CAR) certifications, for example, are proof of the skill and expertise of the auto technicians. To become a recognized body shop for a specific manufacturer ensures that the business is using OEM parts sourced directly from the maker.
Ask The Right Questions
A good auto body shop is going to welcome whatever questions you have when you call. In other words, if there is something you are unsure about, call! Here are some questions you may need to be answered before selecting a reputable auto body or collision repair shop:
- Does your shop provide warranties for parts and repairs?
- What happens if my vehicle gets damaged while it is at your shop?
- What kind of materials do you use? If I request OEM or aftermarket parts, can your body shop accommodate that?
- Do you provide estimates?
- Do you work with insurance companies?
- What kind of turnaround time should I expect?
- What is your payment policy?
- Can you walk me through the repair process?
These are some general questions; it is always smart to ask about your specific issue, too. Some auto body shops specialize in a certain kind of repair. Also, some shops may not have the kind of parts needed to repair your vehicle. Therefore, calling ahead of time to see what the shop can and cannot do will save you some time.
Go With Your Gut
At the end of the day, you are going to know what feels right. It does not matter if a location has thousands of excellent reviews and dozens of certifications hanging in the front window of its office. If you do not feel good about leaving your vehicle somewhere, don’t do it. You should feel confident about the auto body shop where you take your car. The front desk should be welcoming and answer your questions. The mechanics should appear professional and knowledgeable. Remember, there are many auto body shops near you; keep searching until you find the right one.
Quality Service from Elmer’s Auto Body
Now that you know how to choose the right auto body shop, you have some searching to do. You could also bring your car to Elmer’s Auto Body, serving the South Jersey area for more than 75 years. From our reliable estimate process to our highly trained and qualified technicians, we have everything necessary to perform superior work on your vehicle. We will even handle your insurance company after an accident. Give us a call or send us a message today.