Your windshield is a critical part of your vehicle, doing more than simply allowing you to see what is in front of you. Your windshield is actually part of the support system for your car and a crack or chip could lead to roof collapse if you are involved in an accident. Therefore, it is important to fix any issues with your windshield as quickly as possible. These tips can help you choose the right windshield repair shop.
Look for Experience
One of the first things to look for in a windshield repair shop is experience. If the shop is fairly new, you want to ask how much experience the technicians have who will be replacing your windshield. In most cases, you are better off to choose a shop that has been around for awhile and has technicians who have worked on vehicles like yours for many years. If the chip or crack has not broken through both layers of glass, an experienced company may be able to repair it, eliminating the need for a replacement.
Many times, insurance policies cover the cost of windshield replacement. If your policy includes windshield damage, ask the repair company if they accept the insurance and if they have the ability to file the claim. Most reputable auto repair shops have experience completing insurance forms, billing insurance companies and helping you navigate the process so that all you pay is your deductible.
National chains are convenient and easily recognizable. Unfortunately, they also have high staff turnover and some lack the friendly, local customer service you will receive by using a local shop. At Elmer’s Auto Body, our staff has been with us for many years and have the experience necessary to repair your windshield quickly and efficiently, getting you back out on the road as soon as possible.
Online reviews can be helpful when you are searching for windshield repair companies as well. Some websites offer star ratings for companies that are reviewed which can be helpful. You can also check the Better Business Bureau since their reviews are monitored more closely than on random websites. Asking your friends and family is another way to find a reputable windshield repair company as word-of-mouth is often the best way to find experts in any field.
If your windshield is cracked or chipped, you need to get it repaired or replaced as soon as possible. Contact Elmer’s Auto Body today to arrange for an appointment to replace or repair your windshield. Contact us by phone or complete the easy form online.