An accident, even if there are no injuries, can be frightening, stressful and confusing. Your adrenaline is rushing, and your brain is still trying to figure out what to do next. These tips offer you simple and sound advice to keep you and your passengers safe while also managing the scene.
Move Away from Traffic
The first thing you want to do is to get away from the flow of traffic if you can move your vehicle. If possible, move the cars to the shoulder or side of the road. If you cannot move your car, at least get yourself out of the flow of traffic by exiting the vehicle and moving to the side of the road. It is not unusual for secondary accidents to occur when disabled vehicles are blocking traffic. Wait to make any phone calls until you are safely away from moving vehicles.
Contact Emergency Services
As soon as you are safely out of traffic, call 911 to get emergency services on the way. Don’t try to direct or block traffic as the authorities will take care of that when they arrive. The dispatcher will send EMS, police and fire apparatus to deal with the crash scene. Although police may not be able to determine fault at the scene, they will document everything they see and put it in a police report that can be turned over to your insurance company.
If another driver is involved in the collision, you must provide them with your insurance information and they must provide you with theirs as well. It is helpful to know what your insurance will cover before an accident, so you are better prepared should one occur. Some insurance companies have tow truck preferences, so you may need to reach out to them before calling a tow truck. Most insurance companies have 24-hour claims department, so no matter what time of day or night the accident occurs, you may be able to speak to someone.
Beware Of Unsolicited Towing Services
In some areas, tow trucks may appear at the scene before you have called one. If this should happen, be careful as there are unscrupulous tow truck companies that seek out car accidents in order to charge exorbitant fees. If you don’t recognize the company, simply inform them that you have already called a tow truck and thank them for their time. When your tow truck does arrive, ask them what the tow will cost and where they are taking your car. You will also want to know if there are fees to store your car while you work through the insurance red tape. Request that they provide you with a receipt that indicates where the car will go and how much the tow will cost. Once everything has been finalized, request a copy of an invoice to be sure you were charged properly.
If your car has been in a collision, contact Elmer’s Auto Body. You can schedule an appointment by calling or filling out the easy form online.