How to Choose The Right Auto Body Shop

How to Choose The Right Auto Body Shop

When your car is in need of repair, who are you going to call? Since car problems cannot be ghostbusted, the next best thing is finding the right auto body shop. Sure, you could probably name several off the top of your head, but how do you know they are good? Rather than getting stressed out about finding a decent mechanic, here are some tips on how to choose the right auto body shop to solve your car troubles and give your exceptional service:

 

Location, Location, Location

While this is not always true, it is almost always better to choose a local auto body shop. Not only does that limit the distance you have to drive with a problem, but you also will have a better idea of the most trustworthy local businesses. The auto body shop around the corner from you that has been around for 30 years or more will generally provide you with all the services you need. Plus, choosing local makes it easier to ask your friends and family if they know about it.

 

What is The Auto Body Shop’s Reputation?

Linked in with location, you want to be able to gauge the auto body shop’s reputation. If their business has been consistent for as long as they have been open, that is an excellent sign. You can check for the reputation and credibility of auto body shops near you by hopping online. Check the website and any social media profiles for any testimonials or comments then head over to Google Maps. There, you can read a list of real reviews, which will tell you about all the good and bad experiences people have had there.

If you spot a negative review, be sure to read that as well. How the business responds to negativity often says much more than their responses to five-star reviews.

Don’t forget to check with your friends, family, and coworkers to see if they have any recommendations. Most people with cars have had to deal with an auto body shop in their lifetime.

 

Seek Out Certified Technicians

Only the best auto body shops are going to employ mechanics who are certified by specific manufacturers. . Associations like the Inter-Industry Conference on Auto Collision Repair (I-CAR) certifications, for example, are proof of the skill and expertise of the auto technicians. To become a recognized body shop for a specific manufacturer ensures that the business is using OEM parts sourced directly from the maker.

At Elmer’s Auto Body, the technicians are I-CAR Gold Class Certified; we are also a recognized body shop for Acura, Chrysler, GM, Ford, Honda, Nissan, Kia, Hyundai, Infiniti, and Subaru.

 

Ask The Right Questions

A good auto body shop is going to welcome whatever questions you have when you call. In other words, if there is something you are unsure about, call! Here are some questions you may need to be answered before selecting a reputable auto body or collision repair shop:

  • Does your shop provide warranties for parts and repairs?
  • What happens if my vehicle gets damaged while it is at your shop?
  • What kind of materials do you use? If I request OEM or aftermarket parts, can your body shop accommodate that?
  • Do you provide estimates?
  • Do you work with insurance companies?
  • What kind of turnaround time should I expect?
  • What is your payment policy?
  • Can you walk me through the repair process?

These are some general questions; it is always smart to ask about your specific issue, too. Some auto body shops specialize in a certain kind of repair. Also, some shops may not have the kind of parts needed to repair your vehicle. Therefore, calling ahead of time to see what the shop can and cannot do will save you some time.

 

Go With Your Gut

At the end of the day, you are going to know what feels right. It does not matter if a location has thousands of excellent reviews and dozens of certifications hanging in the front window of its office. If you do not feel good about leaving your vehicle somewhere, don’t do it. You should feel confident about the auto body shop where you take your car. The front desk should be welcoming and answer your questions. The mechanics should appear professional and knowledgeable. Remember, there are many auto body shops near you; keep searching until you find the right one.

 

Quality Service from Elmer’s Auto Body

Now that you know how to choose the right auto body shop, you have some searching to do. You could also bring your car to Elmer’s Auto Body, serving the South Jersey area for more than 75 years. From our reliable estimate process to our highly trained and qualified technicians, we have everything necessary to perform superior work on your vehicle. We will even handle your insurance company after an accident. Give us a call or send us a message today.

Can An Auto Body Shop Charge More Than The Estimate?

Can An Auto Body Shop Charge More Than The Estimate?

After a vehicle accident, you need to get your car inspected and repaired. Sometimes, you may not want to file a claim with the insurance company. You need an estimate to know some of those repair costs. Even if you work through your insurance company, you will need to get an estimate from an auto body repair shop. While the estimate might seem like the final price of the repair work, there could be a few hidden surprises. Here is what you need to know about estimates and the final bill.

 

What Is an Estimate?

While you may think an estimate is a final price, it is just an estimation of the costs. When there are unforeseen complications or expenses, the estimate could change. An estimate is not a contract. It is a courtesy to you as the customer and a requirement in New Jersey. However, a reputable shop will always inform the customers of complications and higher expenses that could affect the final bill. Most estimates tend to be on the dollar or slightly below the quoted price.

The technician gives a general estimate. Often, they have not opened up the car, taken off panels, or completed a comprehensive inspection. Any problems could arise when those nuts and bolts come off the vehicle. Remember that estimates are based on that visual damage.

An auto body shop can charge more than the estimate, but exceptions do exist. All auto body work cannot start without giving the customer a written estimate. This estimate must include the exact dollar amount of the labor and parts. You might even see “price not to exceed” on the paperwork. What happens when the amount exceeds the expected repairs? Customers cannot be charged more than the estimate given without prior written or oral consent.

Unfortunately, you might have to work with the other driver’s insurance company. They may agree to a specific price but refuse to pay for repairs over that amount. In those situations, you might have to pay for the repair out of your pocket or fight with the insurance company for reimbursement. When you work with an experienced auto body shop, they have working relationships with many insurance agencies. Most shops want to repair your vehicle and get you back on the road. Often, they can help guide you through the claims process.

In short, the auto body shop can charge more than the estimate, but they must have your consent before working on the vehicle. Now that you know that, what causes the final bill to be higher than an estimate?

 

What Can Cause a Higher Bill?

Once the technicians get your vehicle on the lift, they can see the extent of the damage. You may have a problem with your chassis or the drive train. Some of that damage may be obvious based on the type of accident. However, damage can be hard to predict until the panels and parts start to come off the vehicle.

Any damage to the bumpers can lead to higher repair costs. For that reason, many shops will price a new bumper on the estimate. Plus, most safety features can be compromised when involved in an accident. It is better for everyone when the bumper is completely replaced instead of repaired. Remember that a bumper does have several components, including the cover, absorber, reinforcement bar, and mounting system. If any of them are compromised, you might have to replace all those parts.

Technicians often use specific techniques to repair vehicles. In a few cases, that reliable technique might not work. For example, a dent can often be pounded or pulled out. If the dent is stubborn, it may need to be filled with compound and painted. That extra work can increase the final costs.

Added costs are often called supplemental damage. You will hear that term when working with an insurance company. The insurance company will work with the shop to restore the vehicle to the condition before the accident. There are times when “betterment” can affect the price. For example, if your tire needs to be repaired but has little tread left, the insurance company might elect to pay for a new tire. Remember that the price difference could be passed down to you. Betterment is handled between you and the insurance company. Often, the body shop will not have a say in these repair issues.

 

Choose a Reliable Auto Body Shop

An estimate is just an educated guess of the price of the bodywork required to fix your vehicle. While you may be concerned that you will face huge bills, choosing the right auto body shop for the job can help. You want to work with a shop that will explain the charges and make you feel comfortable during the process.

A professional shop will help you to understand the estimate and explain why certain factors could cause a higher bill. A customer should never feel forced into a repair. Remember that New Jersey consumer laws require you to consent to extra work outside your estimate’s scope.

At Elmer’s Auto Body, we are a family-owned and -operated business. We want to make the repair process fast, convenient, and easy for all our customers. When you bring your vehicle for an estimate, we will explain the entire process and contact you when there is an unexpected problem. When you need an “auto body shop near me”, schedule your consultation by calling (856) 218-0202.

Is It Worth It to Repair a Bumper?

Is It Worth It to Repair a Bumper?

The bumper may not seem like the most important part of the car, but maintaining your bumper can help you keep your car at a good value and protect the structural integrity of the car. Little cracks and dents to your bumper seem like minor repairs, therefore is it worth it to repair a bumper?

 

Should I Repair The Bumper?

Repairing the bumper can be a more cost-effective way of maintaining your car and allowing your car to have more longevity. We would recommend that you look into the different types of bumper repairs that are available at one of our auto body repair shops in South Jersey before deciding if you would like to repair your bumper or replace your bumper.

Whether your bumper needs repairing or replacing is all based on the damage the bumper has undergone. If you have simply scratched your bumper while parking or you have a small dent in the bumper, there will be no need to replace the whole bumper. A bumper repair can range from very affordable prices and is a more budget-friendly method of fixing your bumper.

Repairing a bumper can be a quicker way of fixing the problem, compared to replacing your bumper. Repairing bumpers is the best way to go, especially if you own an older or classic car. Often, if you own an older car like a classic, opting for a bumper repair will be the only way to go as the bumper will not be able to be replaced due to a lack of parts suitable for that particular model.

 

What are the different types of bumper repairs?

Depending on what your vehicle needs, at our auto body repair shop in South Jersey we can help with all types of bumper repairs. There is a range of repairs that will work on a broken bumper and we can suggest the best repair for your car based on the circumstances. The types of repairs that work for bumpers can range from paintless dent repair to fixing cracks. Here is a list of different types of bumper repairs:

  • Dent Repair
  • Scuff Repair
  • Crack Repair
  • Puncture Repair

 

1. Dent Repair: There are two types of dent repairs that can be applied to the bumper. The first is paintless dent repair and the second is traditional. A paintless dent repair is a method that will remove the dent from the car in a way that will not affect the paintwork. A paintless dent repair is done by using a varied amount of tools with heat to restore the car. A traditional dent repair works in a similar way to pulling the dent out of the car. This again is done by using specialized tools to smooth the dents and then paint is added to restore the car.

2. Scuff Repair: Repairing scuffs on the bumper can easily be done using filler. The filler is used to fill in the scrapes, which is then sanded down to a smooth even surface. Paint is then applied on top of the filler to make sure the car is restored aesthetically.

3. Crack Repair: Repairing cracks on the bumper is very similar to repairing scrapes and scuffs. If there are splits on the side of the bumper, a plastic filler can be used to seal these crack backs together. Wherever filler is applied to a bumper repair, the filler is then sanded down and painted.

4. Puncture Repair: When repairing punctures on the bumper, the filler can still be used but a popular alternative is to use adhesive. The adhesive works in a very similar way to how the filler would work and would still require the paint to be applied at the final stages to make sure that the car returns to its original look.

 

Is A Bumper Worth Repairing?

At Elmer’s Auto Body, we believe that a bumper is worth repairing as it can help in many other ways other than the visual aesthetics of the car. Here is a list of reasons why repairing your bumper is worth the effort:

  • The bumper could be unstable: If you have damaged your bumper the hooks may be damaged too, which could make your bumper unstable without you knowing.
  • Insurance claims could be needed: If you are in doubt that your bumper is stable, you should always get your bumper checked over by a professional so that you can be sure your bumper will not fall and cause an accident. Feel free to bring your car to one of our auto body repair shops in South Jersey for a consultation.
  • Your car could lose value: This will be very relevant, especially if you own an older or classic car. The better the condition of your car, the higher the value of your car will be.

 

Contact Elmer’s Auto Body To Repair Or Replace Your Bumper

If you need any bumper crack, scratch, or dent repairs give us a call at Elmer’s Auto Body today. The team at our auto body repair shop in South Jersey is ready to repair your bumper and get it back to its original form. Schedule your consultation by calling (856) 218-0202 or filling out the contact form.

Signs of Pothole Damage

Signs of Pothole Damage

There are potholes on most roads and nowadays, they are very hard to avoid! Depending on the size of the pothole and at what speed your car hit it, a pothole does have the ability to damage your car and cause your car not to work in crucial ways. Knowing the signs of pothole damage will help you keep your vehicle safe when on the road.

 

What Is A Pothole?

Potholes are unplanned dips or holes that are in the road that has been created by erosion. Potholes can be very damaging to vehicles, especially if they are deep. A pothole is created when water enters a crack within the pavement, which then softens the tarmac. It is common for potholes to increase over the winter months due to ice, snow, and heavy weather conditions. It is always best to check your vehicle if it has hit a pothole suddenly and the car has felt the knock quite badly.

 

Signs Of Pothole Damage On Your Vehicle

  • Flat Tires
  • Structure Damage
  • Leaks
  • Scrapes
  • The Vehicle Pulls To One Side
  • Different Exhaust Noises
  • Bulging
  • The Rims Are Bent
  • The Car Can Not Stay Steady
  • The Wheel Begins To Shake

 

Flat Tires

The first sign that you have hit a pothole and you have caused damage to the vehicle will be the tires. The tires will show the damage as that is what hit the pothole and took most of the brute force. A tire may instantly go flat or it may take a while for the damage to truly show. It is best to park up after hitting a pothole and check your tires immediately. If you do need to purchase a replacement tire, contact one of our auto body repair shop in South Jersey.

 

Structure Damage

One of the most common parts of the car to be damaged after hitting a pothole is the steering and suspension systems. The suspension arm and tie rods could easily break after hitting a large pothole. The way to check if these parts are broken is to attempt a corner jounce test. Pay attention to how your car feels and if it feels slightly different then contact a professional to make sure your car is safe for the road.

 

Leaks

If you heard your vehicle being scrapped or heard a general scraping sound when you hit the pothole, this may mean that there is a leak to follow. If your car has been scraped underneath, this could allow water or salt to enter different areas causing large issues with the vehicle.

 

The Vehicle Pulls To One Side

Aim to try to drive the vehicle in one straight line after you have hit a pothole. If the vehicle pulls to one side while you are driving this could be a sign of a problem, that could even be linked to the break or steering. The pothole may have even affected the wheel alignment which could cause issues with your car and may even mean that your car is not safe to drive. If you believe that the wheel alignment has altered then call our auto body repair shop in South Jersey.

 

Different Exhaust Noises

The way your car feels when you are driving it is the biggest tell sign that there may be something wrong with your vehicle. Make sure that you pay attention to the way your car feels but also the noises it makes. If you hear exhaust noises that sound strange or different, this could mean that hitting a pothole has caused a problem with the exhaust system.

 

Bulging

Once you have hit a pothole, aim to pull the car over and park so that you can exit the vehicle safely and inspect the tires. If the tires are starting to bulge at the sidewalls this is a sign of damage. Any kind of bulging in the sidewalls should be seen and repaired before you drive further. If your tire is bulging, it is a sign that the air in the tire is escaping.

 

The Rims Are Bent

One of the easiest ways to tell if a pothole has caused damage to your car is if the rims are bent. Most rims on modern-day cars are made with a metal called aluminum. Aluminum is a type of metal that can bend if it is forced. Bent rims are more of a cosmetic issue than a safety issue but it may suggest that you might have further damage to the vehicle caused by the pothole.

 

The Car Can Not Stay Steady

If the car starts to bounce while you are driving, this could be a sign that it is damaged and you will need to pull the vehicle over. If the vehicle is making swaying or bouncing movements it may be a sign there is a problem with the suspension.

 

The Wheel Begins To Shake

If the steering wheel is shaking or vibrating, this is a sign that the pothole you hit may have caused damage. If you do find that your steering wheel is affected after hitting a pothole, it could mean that a component within the steering has now stopped working. If you would like a consultation, call our auto body repair shop in South Jersey.

 

Contact Elmer’s Auto Body To Repair Pothole Damage

If you have noticed a change in your car after hitting a pothole call in at Elmer’s Auto Body today. Our teams in South Jersey are ready to repair your vehicle and get it back to its original form. Schedule your consultation by calling (856) 218-0202 or filling out the contact form.

Collision Repair Estimates And What To Expect

Collision Repair Estimates And What To Expect

There is no need to tell you that a vehicle collision is a serious problem. Even a minor collision can result in a large repair bill, so it’s important to drive carefully. Still, it isn’t always possible to avoid an accident, particularly if it results from someone else’s mistake. When that happens, collision repair is the next step. Let’s talk about collision repair estimate costs and what you can expect when it’s time to get one.

 

1. Don’t Bother With Online Estimators

There are places on the internet which claim to accurately predict collision repair costs. Unfortunately, these tools are not the most reliable. The problem is that you never really know the full extent of the damage until an expert gets in there and takes a close look. Your initial impressions could be wrong, and that will cause the estimate to be wrong as well. In the end, these tools don’t do anything except give you unrealistic expectations.

 

2. Understand That Labor Rates Vary

It is relatively easy to estimate the cost of a replacement part. You simply check the average price of the item and factor that into the cost. However, labor costs are another story. These costs are assessed at an hourly rate, and that hourly rate will vary from one shop to another. This is another thing that makes estimation difficult.

If you have collision coverage, this will also affect labor rates. You will be utilizing a shop that is recommended by your insurance company, and the rates will likely be lower. This is because insurance companies have good business relationships with these repair shops, allowing them to negotiate better labor rates. So, if your insurance is paying, the labor costs will probably be significantly lower.

 

3. Understand The Abbreviations

When you are given a copy of the repair estimate, you should make sure you understand all the items on that list. There will likely be some abbreviations, so don’t hesitate to ask about those. For instance, some shops will use the abbreviation “R & I.” There’s nothing complex about this one, as it just stands for “replacing and installing.”

 

4. OEM Parts Are Always More Expensive

If you have ever had your car repaired at a dealership, you know that they tend to be more expensive. This is because you are enlisting the help of specialized mechanics who are certified to deal with every aspect of your particular vehicle. Specialized labor is always more expensive, but it also tends to be better.

Have you ever wondered why dealership repairs are more expensive? One of the main reasons is the use of OEM (original engine manufacturer) parts. As the name implies, these are original parts that come straight from the factory. And so, if you see a lot of OEM parts on your estimate, you might be able to negotiate a lower price by suggesting the use of secondhand parts. Aftermarket parts are commonly abbreviated as “LKQ”, which means “like kind quality.”

 

5. Try To Get More Than One Estimate

As with any goods or services, it is important to compare prices before you make a firm decision. However, when you compare different estimates, you need to bear several things in mind.

First, a lot of shops will promise you a lower cost. That doesn’t mean they will actually deliver. They are not legally obligated to stick with the estimate, so the final bill can end up being a lot larger. Secondly, a lower repair cost won’t do you any good if the work isn’t done correctly. Thus, you should not just go with the lowest estimate. It is far better to go with a shop that has earned your trust through prior dealings.

 

6. Understand The Seriousness Of Frame Damage

If the underlying frame of your car has been damaged in a collision, that is a much more serious kind of job. The frame of your vehicle is the foundation of its structural integrity. In fact, the only part of your car that is more crucial would be the engine. In a collision, a weak frame can turn a vehicle into a deathtrap, and repair shops are fully aware of this fact. Thus, if you have damage to your frame, understand that it might be better to replace the vehicle. These repairs will be more expensive due to the potential liability issues involved.

 

7. Be Prepared For Some Waiting Time

Finally, you need to understand that collision repairs can take time. Even though you may have important commitments, the shop is not going to turn the vehicle loose until it is deemed safe. Despite the inconveniences this can cause, you want your repair shop to be thorough and complete. Rush jobs are rarely thorough and complete, so give them enough time to do things correctly.

 

Conclusion

If there is one common theme in all of this, it is the fact that estimates are seldom 100% accurate. Their purpose is to give you some idea of what you will need to spend, so take them for what they are. When you need a collision repair estimate, the first question to ask is: “Where can I find the best auto body shop near me?” If you are located in South Jersey, the answer is Elmer’s Auto Body. With 75 years of collision repair experience, we can offer you the best service and the most accurate estimates that are possible. If you would like to learn more, you can call us at (856) 218-0202.

How Long Do I Have To Repair My Car After An Accident?

How Long Do I Have To Repair My Car After An Accident

Whether you’re dealing with damage to your vehicle by yourself or need to file an insurance claim, you need to stick to a strict deadline. Whatever you do, make sure to bring the vehicle into a repair shop for an inspection. You never want to drive a damaged car down the road. After that, you should work to get your vehicle repaired in a timely manner. Let’s look at a few things you should know about fixing your vehicle after an accident.

 

The Deadline To Fix a Damaged Car

This answer will depend on your insurance company. Companies will have guidelines regarding reporting and using the policy coverage after an accident. In most cases, you must contact your insurance company immediately after an accident. The sooner you start the process, the better the results. With that, your vehicle will be repaired and back on the road. Plus, you can also remember all those details of the crash. Once the insurance company has been contacted, a claims adjuster will walk you through the rest of the process, including explaining any deadlines for using your insurance coverage.

 

What To Do With the Insurance Money?

If you have minor damage, you might be tempted to forgo those repairs and use the insurance money for other things. Whether you own the vehicle or not, you might be able to keep the money legally. For anyone making payments on the car, the lender is technically the owner of the vehicle. Those companies have a vested interest in retaining the vehicle’s value. In most cases, you must have it repaired after an accident. However, if you outright own your vehicle, then you are free to use the insurance money for other purposes. Most people will want to repair their vehicle and take the insurance money to get it fixed.

 

Can I Drive My Car After an Accident?

If your car is still operational after an accident, you may want to continue to drive it. While minor dents and dings will not affect the safety features, you must bring the car to a reputable shop. Some types of damage will affect the safety components, making driving your vehicle illegal. These types of damages include:

 

Timeline To Repair a Vehicle

Many factors will determine the timeline to fix a car. The location of the damage, the severity of the impact, and the vehicle’s make and model play a part in this timeline. Sometimes, a broken windshield can be replaced in a day, while extensive frame damage could take weeks to months to repair. Plus, if the parts are not easily accessible, it can take longer for the shop to fix your vehicle. When you work with a reputable repair shop, they will take the time to give you an accurate estimate. With that, you can have a general guideline for the repairs. Remember that there is always the chance for a complication that can add to the project’s timeline.

 

Should I DIY Those Repairs?

After watching a few videos, you might think you are ready to tackle those simple car repairs. However, resist the urge to save a few dollars and take the vehicle to a reliable, trained auto body shop. These technicians use specialized equipment and understand the latest manufacturer-recommended standards to repair your car.

The technicians understand how to fix most types of damage. It is not uncommon for the shop to find additional damage after inspecting the car. When you leave your vehicle at the shop, you can have confidence that they will complete the proper repairs without any problems.

 

The Timeline for Work

Remember that different insurance companies will have their own requirements and policies regarding the timeline to fix your vehicle. You should never wait to repair the car. Damaged cars are just unsafe on the road. If you happen to be involved in another accident, you could compromise those safety components. In some situations, waiting can cause additional damage to your vehicle and cost you more money in repairs.

After an accident, always report it to the insurance company and file a claim. Once a claims adjuster has been assigned to your case, you can determine the exact deadline to get your car fixed. Ultimately, you just want to get your vehicle back to its pre-accident condition.

 

Contact a Professional Auto Body Shop

After an accident, you want to choose the right body shop to repair your vehicle. Elmer’s Auto Body is one of the most trusted shops in South Jersey. Our team of certified technicians will inspect your vehicle and provide you with a detailed estimate. Along with that, we have a working relationship with the top insurance companies in the state. We will help you through the entire claims process. Our team wants to get your vehicle back on the road as conveniently and quickly as possible.

It is a frustrating process after an accident, but you don’t want to delay. With those pressing questions, you can turn to us. Trust our experienced team at Elmer’s Auto Body. We will work to restore your vehicle back to its pre-accident condition. Your satisfaction is our top priority. Schedule an appointment by calling us at (856) 218-0202.